Junior Administrative Assistant

Acrisure’ s Great Lakes Region began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the Region grew. Their entrepreneurial spirits drove the partnership that led the Acrisure Great Lakes Region to where it is today, with a culture built on organic partnership. 

Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’ s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI. 

About The Role 

Reporting to the Administrative Lead, this Junior Administrative Assistant role is an individual contributor specialized in facilitating support and mail distribution for the Great Lakes Platform. The Junior Administrative Assistant position will be located in our Howell, MI office. This role will also provide support to the Administration Lead as directed.  

Responsibilities:  

• Receives/opens, sorts, and distributes incoming mail/packages.  

• Electronically indexes all incoming mail-related data (paper mail, emails, checks, faxes).  

• Operates/troubleshoots offices machines, including but not limited to scanners, check scanners, and printers, to ensure they are working properly.  

• Provide overall Platform support and assistance through professional and efficient written and oral communications.  

• Develop and sustain effective working relationships with a wide range of stakeholders, including Platform team members, virtually and in-person.  

• Actively participates with Management, collaborates, and shares recommendations for improvements to processes, procedures, and identifies and implements the systems to best manage mail in all forms.  

• Maintains current knowledge of team responsibilities and remains cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance.  

• Maintains high level of confidentiality when working with proprietary and sensitive data.  

• Resolves limited and non-routine problems as required.  

*This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*  

Requirements:  

• Must be highly organized and detail oriented.  

• Possess strong administrative and computing skills.  

• Demonstrate excellent time management skills as well as prioritization skills.  

• Communicate and interact positively, effectively, and professionally with all levels of Management, and employees, both verbally and in writing  

• Ability to work in fast paced environment and meet deadlines.  

• Must have a strong ability to problem-solve to help address issues or refer them to others for assistance.  

• Must take initiative and be able to work well independently.  

• Demonstrate proficiency in digital techniques, methods, and tools including Adobe Suite, Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint) with experience collaborating efficiently in M365 (OneDrive, MS Teams, SharePoint)  

• Own responsibility for timely production of deliverables  

• Must be self-motivated and driven.  

Education/Experience: 

• Associate degree or higher is preferred, but equitable work experience will be accepted.  

• Minimum 1 year office experience required.  

• Experience with Applied EPIC database preferred.  

• Experience with digital check deposit scanners preferred.  

• Experience with managing projects preferred.  

Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Moderate stress due to regular deadlines and daily challenges. 

• High finger dexterity while typing documents and forms. 

• Occasionally lift up to 20 lbs. 

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The noise level in the work environment is usually moderate. 

Benefits & Perks: 

• Competitive Compensation  

• Industry-Leading Healthcare 

• Savings and Investments 

• Charitable Giving Programs  

• Offering hybrid work option  

• Opportunities for Growth 

• Educational Resources 

• Generous time away