Macro Desk - Administrative Assistant

Reposted One Month Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
23-30 Hourly
Senior level
Fintech
The Role
Provide administrative and office management support to the Macro Products Group: maintain policies and regulatory storage, manage vendor invoices, coordinate onboarding and FINRA-related training/registrations, support IT/office planning, organize travel and client events, prepare group communications, and deliver general team support.
Summary Generated by Built In

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Administrative Assistant supports the Macro Products Group leaders across constantly evolving initiatives. As executives may have varying needs, the expectations for an office manager can vary. Responsibilities may include the following activities:

  • Update, review, and maintain the inventory of Macro Policies and Procedures. Identify areas to consolidate, remove, or change a procedure to identify time and efficiency savings.

  • Review and maintain Regulatory required official storage locations that must be accessible within a compressed timeline and contain all required Regulatory information and approvals.

  • Continuously analyze and challenge vendor invoices to manage expenses.

  • Organize new hire onboarding including Regulatory required training and FINRA registrations.

  • Maintain IT infrastructure and assist with office planning and enhancements.

  • Plan and deliver client engagement activities both internal and at outside locations including corporate travel.

  • Prepare Macro group communications including memos, emails, calendar updates, and other correspondence.

  • Provide general office support and assistance to the Macro team.

Basic Qualifications

  • High school diploma or equivalent

  • Typically five or more years of experience in administrative and support staff activities

Preferred Skills/Experience

Office managers display varied skills and qualifications. They operate as a key support for management. The skills that an office manager should possess include, but are not limited to:

  • Decision-making: The role requires teammates to make independent decisions on a daily basis, addressing the best way to handle specific activities.

  • Communications and collaboration: This role must collaborate with other managers, controls partners, business leaders, support personnel, and clients on a regular basis.

  • Organizational skills: The ability to maintain order helps ensure the office manager remains focused on the list of priorities and allocates the required amount of time and energy for success. Meeting deadlines is a key requirement.

  • Escalation:  At times, it will be required to get the attention of management no matter the situation. Understanding the circumstances and people that generate the need for escalation will be critical.

  • Writing: All communication including emails, letters, and presentations reflect upon their employers, a role requirement includes the ability to write professionally, using proper spelling and grammar.

  • Analytics: Office managers must have exceptional attention to detail, proven problem-solving aptitude, and the ability to meet deadlines.

  • Fostering trust and confidence in your abilities are key components for success within this role.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.50 - $30.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Skills Required

  • High school diploma or equivalent
  • Five or more years of administrative/support staff experience
  • Decision-making and independent judgment
  • Strong written communication and professional writing skills
  • Collaboration and stakeholder management skills
  • Organizational skills and ability to meet deadlines
  • Attention to detail, analytics, and problem-solving aptitude

US Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.

  • Retirement Support — The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
  • Leave & Time Off Breadth — Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
  • Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.

US Bank Insights

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The Company
HQ: Minneapolis, MN

What We Do

We believe in putting people first, and our dedication to making ethical decisions and doing the right thing is at the heart of what we do. We're proud to be named by Ethisphere as a 2018 World's Most Ethical Company.

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