SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide. As part of the DSS, Inc. family a leading health information software development and systems integration company serving thousands of clinicians and administrative staff at VA medical facilities — SBG brings enterprise-grade technology solutions to the federal sector with a mission-first approach.
If you are passionate about protecting the nation's critical infrastructure and thrive in a dynamic, mission-driven environment, we want to hear from you.
Overview
SBG is hiring a macOS Systems Engineer to support the Cybersecurity and Infrastructure Security Agency (CISA) Enterprise Engineering and Operations Support Services (CEEOSS) contract. CISA plays a vital role in DHS by safeguarding the nation’s cyber and physical infrastructure, and this position directly supports that mission through enterprise-class endpoint management and engineering. This position is working on-site VA.
The ideal candidate is mission-driven, recognizing the importance of secure, resilient IT environments in protecting national security. We are looking for a team-oriented professional who thrives in a collaborative environment, sharing expertise and contributing ideas that drive innovation, efficiency, and program improvement. This role is best suited for a detail-oriented engineer with strong scripting and system administration skills who can also think strategically about long-term solutions.
Conditions of Employment
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Must be a US Citizen or Permanent Resident (authorized to work in the US without current or future visa sponsorship).
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Must be able to pass a federal background check.
What We Offer
At SBG Technology Solutions, we believe in rewarding the talented professionals who support our nation's most critical missions. Here is what you can expect when you join our team:
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Directly support CISA's critical mission to protect the nation's cyber and physical infrastructure within DHS.
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Work alongside a team of skilled engineers, Tier 3/4 specialists, and federal stakeholders in a team-first environment.
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Grow your federal IT career with access to professional development opportunities, certifications, and training support.
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Competitive medical, dental, and vision coverage for you and your family.
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Generous vacation, sick leave, and paid federal holidays.
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Plan for your future with employer-matching retirement contributions.
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Work with industry-leading enterprise macOS management tools and platforms in a sophisticated federal IT environment
An macOS Engineer will:
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Administer and maintain Red Hat Enterprise Linux (RHEL) servers and JAMF Pro infrastructure used for macOS management.
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Apply DISA STIGs, patches, and security baselines to ensure compliance with DHS directives.
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Monitor system uptime, performance, and availability; implement corrective actions as needed.
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Develop and maintain Bash/Python scripts for automating macOS configuration, patching, and security enforcement.
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Manage JAMF databases, policies, profiles, and packages to support enterprise deployment.
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Provide Tier 4 escalation support for macOS endpoint issues.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind work assignments and make reasonable accommodations as needed.
Security and Privacy Responsibilities
Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.
Required Skills
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5+ years administering macOS in enterprise environments.
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Experience with JAMF Pro administration and Red Hat Enterprise Linux (RHEL) system management.
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Strong scripting skills (Bash, Python, or equivalent).
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Knowledge of DISA STIGs, FISMA/NIST standards, and federal compliance requirements.
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Eligible for DHS security clearance
Education
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BS Degree in Computer Science/Engineering or related discipline.
Certification(s) / Licenses
Certification
Status
Apple Certified Support Professional (ACSP)
Required
Apple Certified IT Professional (ACITP)
Required
Apple Device Support
Required
CompTIA Security+
Required
JAMF Certified Associate or Administrator
Preferred
DHS/Federal Security Clearance Eligibility
Required
Years of Experience in a Similar Role
Required:
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3+ years of professional, hands-on experience supporting macOS systems in enterprise-level IT environments
Physical Demands
Standing
10% per day
Sitting
60% per day
Walking
5% per day
Stooping
0% per day
Lifting
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If traveling, the ability to lift up to 50 lbs. unassisted (luggage, laptop, etc.)
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Up to 15 lbs. unassisted, several times a day (laptop, office equipment, office supplies, etc.)
Computer Work
100% per day
Telephone Work
60% per day
Reading
100% per day
Other, please specify
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Travel unassisted less up to 10% per year, via aircraft or privately owned vehicle
DSS, Inc. is an Equal Opportunity Employer. If you need an accommodation seeking employment with DSS, Inc., please email [email protected] or call (561) 284-7373. Accommodations are made on a case-by-case basis.
Skills Required
- 3+ years hands-on experience supporting macOS systems in enterprise environments
- Strong troubleshooting skills for endpoints, applications, and end-user issues
- Excellent customer service and communication skills
- Demonstrated ability to work effectively in a team-first, mission-oriented culture
- Eligibility to obtain a DHS security clearance
- Must be a US Citizen or Permanent Resident authorized to work in the US without visa sponsorship
- Must be able to pass a federal background check
- Bachelor of Science in Computer Science, Computer Engineering, Information Technology, or closely related discipline (or equivalent experience)
- Apple Certified Support Professional (ACSP)
- Apple Certified IT Professional (ACITP)
- Apple Device Support certification
- CompTIA Security+
- Documented experience with scripting for automation and endpoint management (Shell/Bash/Python)
- Experience with JAMF or other MDM platforms (AirWatch, Microsoft Intune)
- JAMF Certified Associate or Administrator
- Prior federal IT support experience and familiarity with FedRAMP or NIST 800-53
- Database management expertise
- Advanced degree (Master's) in related technical field
What We Do
With over 30 years of experience, DSS knows what works. We are a health information software development and systems integration company, providing services and solutions used daily by thousands of clinicians and administrative staff nationwide, in the public and private sectors. Our employees and partners include many highly qualified clinicians and Veterans, who work closely with customers every step of the way. We remain current with changing regulatory requirements and implement enhanced business processes to support clinical, financial, logistical and administrative objectives that lead to better outcomes across the continuum of care. With intimate knowledge of healthcare regulations, workflows, and system intricacies, DSS provides the expertise to improve patient care, revenue cycles, compliance with regulations, and technology and system interoperability. DSS is one of the nation’s leading healthcare IT vendors, recognized for the fourth consecutive year in 2018 as a Healthcare Informatics 100 company.
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