We are seeking a talented and passionate Machine Learning Engineer II to join our growing team. In this role, you will play a crucial part in building and deploying machine learning solutions that empower our Chewy Customer Care teams. As a Machine Learning Engineer II, you will be a key contributor throughout the machine learning lifecycle, from data preparation and model development to deployment and monitoring. You will have the opportunity to work on diverse projects and contribute directly to the success of the company.
What You'll Do:
- Design and implement robust data pipelines for efficient data ingestion, processing, and feature engineering.
- Ensure data quality and consistency for model training and inference.
- Work with large datasets and apply data scaling techniques.
- Select and build appropriate machine learning models based on business requirements and data characteristics.
- Train and evaluate models using various techniques and metrics.
- Fine-tune models to achieve optimal performance and efficiency.
- Deploy machine learning models to production environments, ensuring scalability, reliability, and maintainability.
- Implement monitoring and alerting systems to track model performance and identify potential issues.
- Optimize models for inference speed and resource utilization.
- Work closely with data scientists, software engineers, and business stakeholders to understand requirements and deliver solutions.
- Effectively communicate technical concepts and findings to both technical and non-technical audiences.
What You'll Need:
- Bachelor's degree in Computer Science, Machine Learning, or a related field.
- 3+ years of experience as a Machine Learning Engineer or in a similar role.
- Strong programming skills in Python or another relevant language.
- Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
- Experience with SQL and relational databases.
Nice to Have:
- Familiarity with big data technologies (e.g., Spark, Iceberg, dbt).
- Familiarity with AWS cloud technologies (e.g., Glue, Sagemaker, Athena, Redshift).
- Experience with data visualization tools (e.g., Tableau, Streamlit, Plotly).
- Knowledge of retail and e-commerce.
- Solid understanding of machine learning algorithms and best practices.
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
- Excellent communication and presentation skills.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$98,500-$183,500 USD
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
Similar Jobs
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
Gallery
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
