MAC Administrator

Job Description: MAC Administrator – Silicon Labs, India

Position: MAC Administrator

Location: India

Meet Team:

Silicon Labs is a leading provider of silicon, software, and solutions for a smarter, more connected world. We help developers create secure, intelligent, and energy-efficient IoT devices. We are looking for a skilled MAC Administrator to manage and support our Apple ecosystem, ensuring seamless performance and security for our teams.

Key Responsibilities:

• Mac Infrastructure Management:
  • Deploy, configure, and manage macOS devices across the organization.
  • Administer Apple services such as Jamf Pro, Apple Business Manager (ABM), and MDM solutions.
  • Ensure macOS compliance with security and company policies.
  • Manage software updates, patches, and OS upgrades for macOS devices.
• User Support & Troubleshooting:
  • Provide L2/L3 support for Mac users, resolving hardware, software, and network-related issues.
  • Assist employees with macOS applications, security configurations, and system optimizations.
  • Monitor and troubleshoot system performance, connectivity, and hardware failures.
• Security & Compliance:
  • Enforce security policies, including disk encryption (FileVault), endpoint protection, and multi-factor authentication (MFA).
  • Ensure compliance with IT security policies and industry best practices.
  • Conduct regular audits and vulnerability assessments for Mac devices.
• Integration & Automation:
  • Integrate Mac systems with corporate IT infrastructure, including Active Directory, VPN, and cloud services.
  • Automate workflows using scripting (Bash, Python, or AppleScript) to enhance system management.
  • Manage enterprise applications and licenses for macOS users.
• Collaboration & Documentation:
  • Work closely with IT, security, and engineering teams to enhance Mac support and system reliability.
  • Document processes, troubleshooting guides, and best practices for Mac administration.

Required Skills & Experience:

• Education: Bachelor's degree in Computer Science, IT, or a related field.
• Experience: 3-5 years of experience in Mac administration and IT support.
• Technical Skills:
  • Strong expertise in macOS, Apple hardware, and ecosystem management.
  • Experience with Jamf Pro, MDM solutions, Apple Business Manager (ABM).
  • Knowledge of scripting (Bash, Python, AppleScript) for automation.
  • Familiarity with enterprise security policies, encryption, and compliance standards.
  • Experience integrating macOS devices with corporate IT infrastructure (Active Directory, VPN, etc.).
  • Understanding of networking protocols (TCP/IP, DNS, VPN, Wi-Fi).
• Soft Skills:
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and documentation abilities.
  • Ability to work independently and collaborate in a team environment.

Preferred Qualifications:

• Jamf 300 or higher certification.
• Apple Certified Support Professional (ACSP) or similar certification.
• Experience managing Mac devices in an enterprise environment.

Why Join Silicon Labs?

• Work with cutting-edge technology in a fast-paced environment.
• Opportunity to contribute to a leading company in IoT innovation.
• Competitive salary, benefits, and career growth opportunities.

Interested candidates can apply by submitting their resumes through our careers portal.