Responsibilities
- Manage and maintain the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications.
- Monitor system performance, ensure the health and reliability of the M365 services, and troubleshoot issues as they arise.
- Provide end-user support and training for M365 applications and services.
- Implement and manage security policies, compliance features, and data protection measures within M365.
- Ensure adherence to organizational policies and procedures for information security and compliance.
- Configure and manage user accounts, permissions, and access rights in M365.
- Handle the deployment and configuration of new M365 features and services.
- Manage email flow, spam filtering, and email security configurations.
- Integrate M365 applications with other business systems and services.
- Develop and implement automation scripts and workflows to improve efficiency and productivity.
- Create and maintain detailed documentation of the M365 environment, configurations, and procedures.
- Generate reports on system performance, usage, and security compliance.
Skills Required
- Extensive knowledge and experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and related services.
- Proficiency in PowerShell scripting for automation and management tasks.
- Strong understanding of M365 security and compliance features.
- Experience with Active Directory and Azure Active Directory.
- Familiarity with networking concepts and protocols related to M365 services.
- Minimum of 3-5 years of experience in a similar role, managing and supporting Microsoft 365 environments.
- Experience in an IT support or helpdesk role is advantageous.
- Experience with M365 migrations and implementations is a plus.
- Excellent problem-solving and troubleshooting abilities.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a strong focus on quality and accuracy.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Essentials
- Certifications: Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Security Administrator Associate, or other M365 certifications are highly desirable.
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
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What We Do
Planet Technologies was built around investing in and developing long term relationships with our customers and corporate partners. We work hard to keep our staff trained on the latest technologies, policy and operational issues impacting today’s federal and corporate environments. Being an expert on the technology we support is the first step, more importantly is understanding your business mission and integrating technology into a long term strategic plan.
Planet Technologies is the leading provider of Microsoft consulting services to public sector and commercial organizations. Our team of Microsoft experts provides support for Office 365, CRM, SharePoint, System Center, SQL, and Windows 7-10. Planet has significant experience in deploying business intelligence, cloud services, unified communications, records management, workflow automation, collaboration, systems management, virtualization and more.
A Global Leader in Microsoft Technologies:
Few companies can compare to Planet Technologies when it comes to an established relationship with Microsoft. As a company with a 100% focus on the Microsoft platform, we know Microsoft technologies and we are a trusted partner.
As a team of experienced and certified Microsoft consultants and Microsoft trainers, we are the best partner to help your staff get up to speed quickly and cost effectively in order to make your business more productive with your Enterprise Agreement investment.
Advanced certifications
• Microsoft Partner with five gold and ten silver competencies
• CPLS Microsoft certified training
Highly skilled staff
• Microsoft Certified Solutions Masters (MCSM)
• Microsoft Most Valuable Professionals (MVP)
• Microsoft Certified Trainers (MCT)
• Microsoft CRM Rangers
• 150+ Microsoft Consultants
We are a full-service, independent training company providing a range of IT and developer training services based on Microsoft technologies to individuals and organizations.
