We are seeking a highly skilled and experienced Microsoft Copilot Agent Developer. This person will design, develop, and maintain advanced M365 Copilot AI solutions following professional software development practices. This critical role focuses on building sophisticated solutions that require integration with enterprise APIs, complex business logic, and mission-critical workflows. This position is based in North America, and candidates must be authorized to work in this region.
The M365 Copilot Solution Engineer will collaborate with business stakeholders to translate complex needs into technology solutions. They will work closely with the Digital Transformation team to ensure solutions meet all security, compliance, and architectural requirements. This person will build and manage enterprise AI products that deliver significant value to our organization.
Key Responsibilities:
Engage with business stakeholders to deeply understand requirements for proposed Copilot agents that necessitate custom, low-code, and pro-code development.
Translate business needs into detailed technical designs, including defining backend services, connectors, authentication mechanisms, and overall agent structure.
Create and maintain design documentation and diagrams, ensuring review and alignment with the Governance Lead and architectural baselines.
Implement Copilot agents using Copilot Studio, Microsoft 365 Agents SDK and VS Code toolkit.
Develop the agent's manifest (defining commands, triggers, and connected APIs) and write supporting code.
Implement API call logic, integrate with external libraries/SDKs, and handle complex data parsing and manipulation.
Adhere to best-in-class software engineering practices, including source control (Git), modular code design, and robust unit testing for critical functions, treating each agent or component as a deployable software product.
Lead and coordinate development efforts when multiple developers are involved.
Partner with the Governance Lead to integrate security and compliance checks throughout the development lifecycle.
Apply secure coding standards, including robust input validation and proper error handling.
Champion the development of agents that are not only performant but inherently trustworthy by design.
Conduct thorough testing of agent functionality, including functionality, performance, and security testing.
Ensure agents meet rigorous quality standards before packaging for deployment.
Qualifications:
Bachelor's degree in computer science, Software Engineering, a related field or equivalent practical experience
Minimum of 8 years' experience delivering complex enterprise software applications
Ability to manage the full lifecycle of AI solutions built using Microsoft Copilot Studio
Ability to develop AI solutions that leverage API integration, MCP server integration, and Agent2Agent (A2A) orchestration
Working knowledge of Microsoft 365 ecosystem and development tools (e.g., VS Code, Azure AD, Microsoft Graph API)
Working knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)
Working knowledge of version control systems (Git) and modern software development practices (e.g., CI/CD, unit testing, code reviews)
Understanding of security best practices in modern software development
Technical Skills:
Required: Microsoft Copilot Studio, JavaScript, RESTful APIs, JSON, Git
Strongly Preferred: Microsoft 365 Agents SDK, VS Code Toolkit, Azure services (Azure Key Vault, Azure AD), OAuth 2.0, and Microsoft Graph API
Familiarity with: AI/ML concepts, Large Language Models (LLMs), prompt engineering
Soft Skills:
Exceptional problem-solving and analytical skills
Strong communication and interpersonal skills, with the ability to collaborate effectively with technical teams and non-technical business stakeholders
Ability to translate complex business requirements into technical solutions
Detail-oriented with a commitment to quality and secure development practices
Proactive, self-motivated, and able to work independently as well as part of a team
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
132,300 - 211,600 USD AnnualSelect US Metros and States:
115,000 - 184,000 USD AnnualOther US Locations:
103,500 - 165,600 USD AnnualAs a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Top Skills
What We Do
Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams.
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