The M365 Copilot Advanced Solutions Architect serves as a strategic advisor and technical authority, leading the design, deployment, and integration of Microsoft 365 Copilot and AI driven solutions across the enterprise. As a member of the Collaboration Products Team, this role partners with the AI Enablement Team to drive AI adoption and change enablement by translating business objectives into secure, scalable, and compliant solutions that deliver measurable business value and ROI.
The role is responsible for leading the design, deployment, and ongoing management of Microsoft 365 Copilot capabilities, including Copilot Chat, Copilot Agents, and Copilot Studio, ensuring solutions are secure, scalable, and aligned to enterprise standards. This position partners closely with business and technical stakeholders to drive Copilot adoption, enabling sustained usage, measurable business value, and successful outcomes. Responsibilities include owning tenant-level Copilot configuration such as licensing, security controls, data boundaries, and enterprise integrations, as well as designing and integrating APIs and enterprise systems into AI-enabled workflows. The role leads Copilot adoption programs through readiness assessments and phased rollouts, serves as the primary technical liaison across IT teams and partners, facilitates workshops and architecture reviews focused on responsible AI and governance, strengthens compliance using Microsoft Purview capabilities.
Role will act as an escalation point for performance and reliability issues, and mentors team members to continuously improve standards, processes, and operational maturity.
While the primary focus remains on M365 Copilot and Power Platform, the expectation is to demonstrate strong expertise in Generative AI, AI Integration, Prompt engineering, Ethical AI, Natural Language Processing (NLP), Machine Learning (ML), Model fine-tuning, AI Observability & monitoring, Large Language models (LLM), Conversational AI and Responsible & Enterprise AI.
Partner with development, product management, architecture, information security and infrastructure teams to deliver software and technology products that meet requirements and produce desired business outcomes. Adhere to established architectural principles and associated processes for adopting new technology or integrating with a new third-party solution. Advise product management on technology specific aspects of product roadmap development and recommend adoption of emerging technology appropriate to stated goals. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Develop the overall software & deployment architecture of application solutions across teams within a single domain
- Partner with engineering staff to deliver solutions
- Partner with 3rd party vendors to integrate capabilities as required by the solution under development
- Partner with Senior Solutions Architects during large, cross-functional project discovery to develop high level architecture and design
- Lead architectural design reviews as required
- Draft, review and maintain architectural diagrams, interface specifications and other architectural artifacts as required by the delivery teams to clearly communicate the needs of the solution under development
- Interact with/present to engineering and product management with the presence to influence and drive the decision makers to a solution
- Identify technology overlaps and gaps and inform Senior Solutions Architecture staff
- Assess emerging technologies and make appropriate recommendations based on business needs
- Mentor engineering team members in software development and architectural principles, patterns, processes and practices
- Promote the capture and reuse of intellectual capital, including code objects and components
- Contribute to Solutions Architecture Community of Practice
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- Bachelor's Degree computer science or in another related technical field
- High School Diploma or GED
- Any experience integrating open source technologies in high volume production environments and strong knowledge of agile methodology
- 5+ years of experience taking a lead role in the successful delivery of complex software and automation systems
- 10+ years of experience in software or infrastructure development domain with emphasis on utilizing design patterns and architectural principles to ensure the timely delivery of quality solutions
- Proven knowledge of technology to support omnichannel experiences
- Demonstrated written, oral and presentation/public speaking communication skills; demonstrated interpersonal skills with an ability to communicate/work effectively with diverse groups of people
- Proven delivery of innovative results in previous roles and strong knowledge of industry trends and industry competition
- Demonstrated capability to build, mentor and maintain an inclusive team-based environment
- Proven knowledge of service-oriented architecture/Cloud
Desired
- Master's Degree computer science, information systems, or related technical field
- Any experience developing React, Swift (native iOS), Kotlin (native Android)
- Any experience developing/designing a scalable microservices architecture in Go, Java & Node.js
- Any experience developing and/or architecting public cloud-hosted backend services with Azure and/or GCP
- 3+ years of experience working on high volume, Internet scale solutions
- 5+ years of experience in designing eCommerce applications
• 7+ years of experience in IT with deep focus on Microsoft 365 and Azure.
• Microsoft 365 Copilot implementation experience (readiness, pilots, value measurement), including at least 1 year of hands-on experience deploying and supporting Copilot Studio Agents in production with Copilot/Graph APIs, Power Platform, and advanced prompt engineering.
• Demonstrated experience leading organizational change management (OCM) or technology transformation initiatives to drive successful enterprise adoption of new platforms and ways of working.
• Strong proficiency with the Microsoft Power Platform, including Power Automate, Power Apps, and Power BI.
• Deep working knowledge of Microsoft Teams, SharePoint Online, and OneDrive for Business.
• Experience implementing governance and compliance controls using Microsoft Purview, Data Loss Prevention (DLP), and eDiscovery.
• Demonstrated commitment to staying current with Microsoft technologies and industry trends to drive continuous innovation.
• Excellent communication and collaboration skills to work effectively with technical and non-technical teams.
• Strong problem-solving skills and a proactive approach to identifying and addressing challenges.
• Any Microsoft or Technical certifications are a positive and should be noted, especially related to the core technology stack of M365.
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Top Skills
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
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