M365 & AI Administrator

We are seeking an experienced Microsoft 365 & AI Solutions Administrator/Engineer to manage, secure, and optimize our Microsoft cloud environment while supporting the responsible adoption of AI and automation.

This role will administer Microsoft 365 technologies and partner with business teams to improve security, collaboration, productivity, and processes using Microsoft Copilot, ChatGPT, Power Platform, and related technologies.

• Administer and support Microsoft 365, Entra ID, Azure, Exchange Online, SharePoint, Teams, OneDrive, Intune, Purview, licensing, and access controls.
• Manage identity and security, including MFA, conditional access, role-based access, device compliance, security baselines, and least-privilege administration.
• Maintain email security, mail flow, retention, shared mailboxes, and permissions.
• Govern SharePoint, Teams, and OneDrive collaboration, external sharing, and data access.
• Manage Intune endpoint policies, application deployment, mobile devices, and compliance.
• Monitor Microsoft 365 service health, security alerts, audit logs, and tenant configurations.
• Support security and compliance initiatives involving Microsoft Defender, Purview, DLP, retention, information protection, eDiscovery, and access reviews.
• Support the secure adoption of Microsoft Copilot, ChatGPT, Azure OpenAI, Copilot Studio, Power Automate, Power Apps, and related AI technologies.
• Identify and implement AI and automation opportunities that improve productivity and reduce manual processes.
• Develop AI-assisted workflows, knowledge assistants, chatbots, and other business solutions.
• Establish documentation, governance standards, procedures, training, and responsible-use guidelines for Microsoft and AI technologies.
• Provide advanced technical support and serve as an escalation point for Microsoft 365, Azure, endpoint, identity, and AI-related issues.
• Participate in migrations, integrations, security improvements, application rollouts, and automation projects.

• 5+ years of IT experience with significant hands-on Microsoft 365 administration.
• Strong experience with Entra ID, MFA, conditional access, RBAC, identity governance, and Microsoft cloud security.
• Experience deploying and supporting Windows servers in Microsoft Azure.
• Experience administering Exchange Online, SharePoint, Teams, OneDrive, Intune, and Microsoft 365.
• Working knowledge of Microsoft Defender, Purview, DLP, retention, auditing, compliance, and information protection.
• Practical experience with Microsoft Copilot, Azure OpenAI, ChatGPT Enterprise, Copilot Studio, Power Platform AI, or similar technologies.
• Experience with PowerShell administration and automation.
• Strong troubleshooting, documentation, communication, and project-execution skills.
• Ability to translate business requirements into secure, practical technical solutions.
• Must meet applicable U.S. export-control requirements, including ITAR 120.15 and EAR Part 772, and be eligible for any required U.S. government authorizations.

• Experience implementing Microsoft 365 Copilot, Power Automate, Power Apps, Power BI, Dataverse, or Copilot Studio.
• Familiarity with Azure OpenAI, Logic Apps, Key Vault, App Registrations, Enterprise Applications, APIs, and permissions.
• Experience integrating Microsoft 365 with ERP, CRM, HRIS, or other business platforms.
• Experience with AI governance, data classification, and information protection.
• Experience in manufacturing, distribution, engineering, or professional services.
• Relevant Microsoft certifications in Microsoft 365, Azure, cybersecurity, identity, endpoint administration, Power Platform, or AI.

A self-directed, security-minded professional who combines strong Microsoft technical expertise with curiosity about emerging AI technologies. The ideal candidate can balance innovation with security, governance, and compliance while communicating effectively with both technical and non-technical teams.

Position may require sitting at a desk for extended periods and walking within office and industrial environments. Occasional bending, climbing, and lifting of up to 20 lbs. may be required, with or without reasonable accommodation.