M26304 - Microsoft Dynamics 365 Functional Analyst (Locally Recruited)

CIMMYT is a cutting-edge, non-profit, international organization dedicated to solving tomorrow’s problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. CIMMYT is a core CGIAR Research Center, a global research partnership for a food-secure future, dedicated to reducing poverty, enhancing food and nutrition security, and improving natural resources.  For more information, visit https://www.cimmyt.org/

Responsibilities:

• Ensure the continuity, quality, and reliability of ERP-enabled business processes and services, in close coordination with KMIT and process owners.

• Analyze, document, and continuously improve Finance and Operations business processes, ensuring alignment with institutional frameworks and ERP project objectives.

• Ensure that all changes to the ERP and related systems are properly diagnosed, documented, tested, and reviewed before application.

• Build staff capacity through training, documentation, and continuous support to ERP business users.

• In close coordination and collaboration with ERP team, maintain ERP system operations, ensuring the continuity and quality of business processes and services.

• Provide first-level and/or second-level support for service requests related to ERP Financials and Supply Chain business processes.

• Assist in and ensure that any changes to the ERP and related systems are properly diagnosed, and that any request for change is documented.

• Test core functionalities, new enhancements, and production defect resolutions.

• As required, provide daily operations support, maintenance, and troubleshooting of the ERP systems, ensuring system availability, reliability, and security.

• Conduct business process analysis, identify areas for improvement and optimization, and develop and implement business process improvement initiatives.

• Act as intermediary between stream leads, process owners, ERP team, and implementation partners in mapping processes and identifying areas of improvement.

• Facilitate meetings among stakeholders, including representatives from the Country Offices — and document such meetings following institutional frameworks and standards.

• Monitor the impact and outcomes of implemented business processes.

• Assist in documenting current and future state business processes using business process modeling tools and standards.

• Maintain current business processes in the Microsoft Lifecycle business process model and keep up to date with Microsoft's business process documentation.

• Update business process registers in the MAVIM tool.

Requirements:

• Bachelor's degree in Finance, Administration, or Informatics with specialization in Business Systems (Master's degree preferred).

• Accounting certification is a must.

• 3 to 5 years of experience, with in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function.

• Minimum of 2 years of experience with Microsoft Dynamics AX2012/D365 or a samelevel ERP.

• Specialized knowledge of and expertise in Finance & Operations (F&O) processes.

• Knowledge of key financial and logistics concepts, including IT application controls and risks.

• Demonstrated working experience handling ERP change management projects.

• Ability to analyze complex data, carry out and explain computations, and resolve complex problems.

• Strong communication and stakeholder facilitation skills; English minimum B2 and Spanish minimum B2+.

• Proficiency in standard software at an advanced level, including minor programming using macros, customized reports, and presentations.

CIMMYT offers an attractive remuneration package and support for continuous professional development. In addition to the provisions of the Mexican Labor Law our package of benefits includes year-end bonus (40 days), vacation premium (56%), life and medical insurance, supermarket coupons, savings fund, social Mexican benefits (IMSS, SAR / Infonavit).

Please note only short-listed candidates will be contacted.

Foreign national candidates must have legal documents to work in Mexico.

This position will remain open until filled.

CIMMYT is an equal opportunity employer. It fosters a multicultural work environment that values gender equality, teamwork, and respect for diversity.