Luxury Sales Specialist

Posted 2 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
Mid level
eCommerce • Fashion • Retail • Sales
Promoting the circular economy and empowering consignors & buyers to extend the life of luxury goods
The Role
Build and manage relationships with high-net-worth clients to source luxury consignment inventory. Prospect, network, and execute localized marketing and outreach, meet monthly procurement quotas, coordinate white‑glove pickup and shipment, present contracts, and collaborate with internal teams to ensure exceptional client service and retention.
Summary Generated by Built In
About The RoleThe RealReal is seeking highly motivated, self-driven individuals with a proven entrepreneurial spirit and a deep passion for the luxury sector. As a Luxury Sales Specialist (LSS), you will serve as a premier brand ambassador in the field—prospecting, cultivating high-value relationships, and building a loyal book of business with an elite clientele.
Your primary focus is the strategic acquisition of luxury consignment inventory from individual private clients. This autonomous role is ideal for independent sales professionals who excel at high-net-worth networking, white-glove client service, and luxury relationship management.

What You Get To Do Every Day
  • Drive Strategic Consignment Growth: Leverage and expand your personal and professional network—including stylists, personal shoppers, boutique owners, luxury retail associates, and VIP contacts—to source high-quality luxury consignments.

  • Cultivate Elite Client Relationships: Build and maintain long-term, trust-based relationships with affluent clients through highly personalized service and proactive communication.

  • Execute Marketing Strategies: Develop and implement creative outreach, localized marketing initiatives, and networking strategies to attract new consignors and drive repeat business.

  • Exceed Sales Performance Targets: Consistently meet or surpass monthly procurement quotas and KPIs, directly contributing to the brand's market growth.

  • Manage End-to-End White-Glove Logistics: Secure high-end items from clients and seamlessly coordinate the pickup, valuation, and secure shipment to The RealReal’s authentication centers.

  • Deliver Exceptional Client Service: Provide a flawless, premium experience throughout the entire consignment lifecycle to ensure maximum client retention.

  • Conduct Professional Consultations: Present and review consignment contracts, clearly articulate complex terms, and guide sophisticated clients through the valuation and listing process.

  • Collaborate Cross-Functionally: Partner closely with internal teams, including Consignor Relations, to proactively resolve client inquiries and maintain service standards.

What You Bring To The Role

Minimum Requirements:

  • Established Network: A robust, active personal and professional network capable of immediately generating recurring, high-value consignment opportunities.

  • Luxury Brand Expertise: Deep knowledge of and passion for top-tier luxury brands across multiple categories, including handbags, Fine Jewelry, and Watches, Women’s and Men’s Ready-to-Wear.

  • Sophisticated Relationship Management: Proven ability to build trust and credibility with high-net-worth individuals through exceptional professionalism and business acumen.

  • Entrepreneurial Sales Drive: A track record of success in target-driven sales, featuring sharp negotiation skills, rigorous attention to detail, and a self-starter mindset.

  • Performance-Oriented: A history of consistently meeting or exceeding aggressive monthly sales quotas and performance metrics.

  • Digital Proficiency: Comfort utilizing advanced CRM software, digital communication tools, and mobile platforms to manage pipelines and client workflows.

  • High Mobility: Willingness and ability to travel 70%+ within your designated regional market to meet clients on-site.

  • A current, valid driver’s license (except in Manhattan and Chicago markets)

  • Car insurance that meets or exceeds local requirements

  • A satisfactory Motor Vehicle Record (MVR)

Preferred Requirements:
  • Industry Experience: Prior experience in outside sales, luxury retail, personal styling, real estate, or high-end public relations.

  • Community Presence: Active involvement or leadership roles within local civic, cultural, or charitable organizations.

Compensation, Benefits, + Perks

Compensation | Benefits | Perks

  • Uncapped Commission Structure: Direct control over your earning potential with no ceiling on your success.

  • Exclusive Incentives: Monthly sales competitions featuring cash bonuses and site credit.

  • Financial Structure: This role is 100% commission-based, offering maximum flexibility and reward for top performers.

This role is commission based. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. 

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Skills Required

  • Established personal and professional high-value network capable of generating recurring consignments
  • Deep knowledge of top-tier luxury brands across handbags, fine jewelry, watches, and ready-to-wear
  • Proven ability to build trust and manage relationships with high-net-worth individuals
  • Track record of success in target-driven sales with strong negotiation skills and attention to detail
  • History of meeting or exceeding aggressive monthly sales quotas and performance metrics
  • Comfort using advanced CRM software, digital communication tools, and mobile platforms to manage pipelines
  • Willingness and ability to travel 70%+ within designated regional market
  • Current valid driver’s license (except Manhattan and Chicago markets)
  • Car insurance meeting or exceeding local requirements
  • Satisfactory Motor Vehicle Record (MVR)
  • Prior experience in outside sales, luxury retail, personal styling, real estate, or high-end public relations
  • Active involvement or leadership in local civic, cultural, or charitable organizations

The RealReal Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The RealReal and has not been reviewed or approved by The RealReal.

  • Healthcare Strength Health coverage offers multiple medical, dental, and vision options plus mental‑health resources, alongside employer HSA contributions under high‑deductible plans. This breadth is often seen as relatively strong compared with base pay.
  • Parental & Family Support Paid parental leave, additional disability pay for birthing parents, and inclusive fertility benefits covering diverse paths to family building create a robust family support offering. This can be a differentiator for employees prioritizing family planning.
  • Equity Value & Accessibility An employee stock purchase plan with a meaningful discount is broadly accessible, including to part‑time employees. This access to ownership can enhance total rewards for those who participate.

The RealReal Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
3,300 Employees
Year Founded: 2011

What We Do

The RealReal is the world’s largest online marketplace for authenticated luxury retail. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day.

Why Work With Us

We are looking for smart and talented people who are creative, enjoy working in a fast-paced environment, and want to be part of a team that is reinventing the digital marketplace as you know it!

Gallery

Gallery

Similar Jobs

Brigit Logo Brigit

Data Analyst

Fintech • Mobile • Social Impact • Financial Services
Hybrid
2 Locations
132 Employees
155K-170K Annually

Applied Systems Logo Applied Systems

Senior User Experience Designer

Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Remote or Hybrid
4 Locations
3040 Employees
100K-130K Annually

Applied Systems Logo Applied Systems

Cloud Platform Engineer

Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Remote or Hybrid
2 Locations
3040 Employees
100K-160K Annually
Hybrid
10 Locations
1100 Employees
264K-423K Annually

Similar Companies Hiring

Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account