LTL Sales Support Analyst

Posted 16 Days Ago
Be an Early Applicant
Little Rock, AR, USA
In-Office
36K-36K Annually
Entry level
Logistics • Transportation • Travel
The Role
Quotes LTL shipments, builds shipment details, confirms pickup and delivery appointments, supports outside sales, and manages customer and email requests. The role requires accurate, timely work, multitasking, problem-solving, prioritization, effective communication, relationship building, and adaptability in a fast-paced logistics environment. Success is measured by shipment accuracy, email queue efficiency, and positive sales-team feedback.
Summary Generated by Built In

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.

 

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.


Roles & Responsibilities: 

Accurately quoting LTL shipments and finding ways to help Sales close opportunities
Accurately building shipments, confirming pickups and delivery appointments
Accurately communicate verbally and written
Efficient by being able to multitask, problem solve, and prioritize workload
Building relationships with Outside Sales and the LTL team as we work in a fast-paced environment that can become stressful
Capable of identifying customer needs and maintain a customer service philosophy
Ability to use decision making skills to offer options and resolve problems
Has talent to exercise good judgment with the ability to prioritize projects
Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities 


Performance Measurements: 

Accuracy: Target of 99% accuracy of building and quoting shipments
Efficiency: Target of not falling behind more than 15 minutes in the email queue
Building Relationships: Positive Sales feedback will be recognized and rewarded. The ultimate goal is becoming a sales advocate. 


Compensation:

Pay: $36,000.00 per year


  • Medical Insurance with premiums paid at 100% for employees AND dependent.
  • Dental Insurance 100% paid for Employee.
  • Vision Insurance
  • HSA with Employer Contributions
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • 401(k) Plan
  • Profit Sharing: Typical annual contribution of 15% of total eligible compensation
  • Paid Holidays AND PTO

Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


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#ZR

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Skills Required

  • Ability to accurately quote LTL shipments
  • Ability to build shipments and confirm pickup and delivery appointments
  • Strong verbal and written communication skills
  • Ability to multitask, problem solve, and prioritize workload
  • Ability to build relationships with outside sales and the LTL team
  • Customer service orientation and ability to identify customer needs
  • Decision-making skills and sound judgment
  • Ability to adapt to changing work assignments and priorities
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The Company
HQ: Little Rock, AR
1,621 Employees
Year Founded: 1994

What We Do

Priority1 was founded in 1995 and has morphed into a technology-enabled third-party logistics company deploying cutting edge automation. Partnered with thousands of national and regional carriers, we offer full multimodal transportation services, making Priority1 a true one-stop shop for all your logistics needs. With our continuous technology advancements and core values, our mission is to be an innovator and continue to be a leader in the technology and logistics space. As a company, we are dedicated to establishing lifelong partnerships with customers, vendors, freight agents, and employees through our people, technology, expertise, and most importantly, our values. Priority1’s success is measured by how well we simplify your logistics needs. Your product is our priority.

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