Kingsgate
handles about $8M in annual LTL spend, which until now has run inside our
truckload operation instead of standing on its own. We are setting up a
dedicated LTL desk and hiring the person to lead it. You will own the carrier
relationships, the pricing, the audit and claims work, and the growth plan. The
goal is to push the book past $15M, and you will have the room to design how
the desk runs. On a book this size, the invoice audit and claims recovery alone
should cover the cost of the role in year one. You will be our lead LTL voice
with customers and the LTL side of our managed transportation programs.
• Carrier strategy and pricing. Manage relationships with national,
regional, and sub-regional LTL carriers. Negotiate and run customer-specific
pricing (CSPs), FAK arrangements, and discount structures. Stay ahead of GRI
exposure and keep a sensible carrier mix by lane and freight profile.
• Invoice audit and recovery. Set up a routine audit process that catches
reweighs, reclassifications, and accessorial charges, and challenge them every
time rather than now and then. Track what you recover and report it each
quarter. Target at least 4% of spend recovered in year one.
• Claims management. Run the claims process from start to finish: filing standards and
windows, carrier liability and released-value rules, documentation, holding
carriers accountable, and keeping customers in the loop. Clear the current
backlog and set the standard going forward.
• Quoting and margin protection. Set the quoting standards for
classification, density, and accessorial accuracy so margin holds up at the
quote instead of getting patched after the invoice. Coach the desk toward
invoice variance of 3% or less.
• Customer analytics. Lead LTL business reviews the Kingsgate way, breaking cost-per-pound
changes into rate versus mix so customers can see lane inflation apart from
shifts in their own freight profile.
• Growth. Work with Sales to find LTL spend hiding inside our current truckload and
managed transportation accounts, and build the plan to grow the book from $8M
to more than $15M.
• Team leadership. Hire, train, and develop LTL Operations Specialists as the desk grows,
and write down SOPs so the work does not live only in people's heads.
• Account Management. Daily oversight on one of
our largest LTL accounts – monitoring for exceptions – communicating with the
customer and stepping in as neccessary
Requirements
Required
• 3+ years of LTL-specific experience in carrier pricing,
carrier account management, or 3PL LTL operations. LTL needs to be your main
line of work, not a mode you have dabbled in.
• A real track record negotiating LTL pricing (CSPs, FAK,
discount structures) directly with carriers, plus a working sense of how
carrier pricing teams size up a book of business.
• A solid grip on NMFC classification, density-based
rating, dimensional accuracy, and accessorial structures, and the ability to
look at an invoice and find where the money is leaking.
• Hands-on claims experience: carrier liability limits,
released versus full value, concealed-damage rules, filing windows, and a
history of actually recovering money.
• Strong analytical chops: comfortable building
carrier-mix and cost-breakdown analyses in Excel and walking a customer through
them.
• Proof that you have built something, whether a process,
a desk, or a program, rather than only running one that was already in place.
Preferred
• Time on the carrier side in LTL pricing or national
accounts (a national or strong regional carrier, for example), on top of
brokerage or 3PL experience.
• Familiarity with the Midwest LTL carrier landscape,
including the regional carriers that matter for a Cincinnati-area freight base.
• Experience working in a TMS (McLeod or something
similar) and with LTL rating engines and APIs.
• Some exposure to managed transportation programs and
running quarterly business reviews.
Benefits
ESOP ownership stake, health/dental/vision, 401(k), PTO
Skills Required
- 3+ years of LTL-specific experience in carrier pricing, carrier account management, or 3PL LTL operations
- Direct experience negotiating LTL pricing, including CSPs, FAK arrangements, and discount structures, with carriers
- Understanding of NMFC classification, density-based rating, dimensional accuracy, and accessorial structures
- Ability to audit invoices and identify billing leakage
- Hands-on claims experience involving carrier liability limits, released versus full value, concealed damage, filing windows, and recovery
- Strong analytical skills, including carrier-mix and cost-breakdown analysis in Excel and customer presentations
- Demonstrated experience building a process, desk, or program
- Experience on the carrier side in LTL pricing or national accounts
- Familiarity with the Midwest LTL carrier landscape and Cincinnati-area regional carriers
- Experience with a TMS such as McLeod and LTL rating engines and APIs
- Exposure to managed transportation programs and quarterly business reviews
What We Do
Kingsgate Logistics is a third-party logistics provider offering customized transportation and supply-chain solutions. It can act as an extension of a customer's team or as an on-demand 3PL, helping manage freight and find faster, safer, and smarter ways to move shipments and fine-tune supply chains. Serving customers across North America, the company emphasizes strong customer relationships, exemplary service, integrity, and reliable freight management.
