Loss Mitigation Funds Specialist

Posted 2 Days Ago
Be an Early Applicant
Orange, CA, USA
In-Office
20-22 Hourly
Junior
Financial Services
The Role
Posts and manages payments for active loss mitigation accounts, including trial plans, repayment plans, forbearances, reinstatements, and payoffs. Sets up and monitors payment plans, updates Fiserv status codes, resolves loan-level issues, performs root cause analysis, and supports process improvement. The role requires compliance with applicable laws, state licensing across 20 states within six months, strong organization, and attention to detail.
Summary Generated by Built In

Come join our amazing team and work on-site in Orange!

 

The Loss Mitigation Funds Specialist (“LMFS”) is responsible for providing daily payment posting instructions for all active Loss Mitigation accounts (e.g. Trial Plans, Formal Forbearance Plans, Special Forbearance Plans, and Reinstatements/Payoffs).  Additionally, the LMFS will set up and monitor trial plans and payment plans, update status codes and complete specific tasks within Fiserv used to track the progression of our files through the Loss Mitigation process. 

Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $20.00 to $22.00.

What you’ll do:

  • Ensure all Trial Plans, Repayment Plans and Forbearance agreements are set up in the system timely and correctly in accordance with program guidelines.   
  • Provide loan level instructions to apply or return funds received on active Loss Mitigation accounts.
  • Complete coding in Fiserv to annotate trial start and trial end payments.
  • Partner with other areas of the business to address loan level issues and perform root cause analysis.
  • Work with management to create an environment of continuous process improvements.
  • Must acquire state licensing in all 20 states within 6 months of start date.
  • Minimal travel supporting business operations may be required.
  • Perform other duties as assigned.

What you’ll need:

  • High school diploma or equivalent required; college degree preferred.
  • One 1+ year(s) of mortgage experience preferred but not required.
  • Incumbent will actively pursue state licensing during tenure.
  • Knowledge of Microsoft Suite at an intermediate level preferred.
  • Strong organizational skills with good attention to detail required.

 

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

 

https://oag.ca.gov/privacy/ccpa

 Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

Skills Required

  • High school diploma or equivalent
  • College degree
  • At least one year of mortgage experience
  • Acquire state licensing in all 20 states within six months of start date
  • Intermediate knowledge of Microsoft Suite
  • Strong organizational skills and attention to detail
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The Company
HQ: Orange, CA
1,050 Employees
Year Founded: 2003

What We Do

Carrington Mortgage Services, LLC ( “Carrington”) (NMLS ID #2600) is a national direct to consumer and wholesale lender. Our retail home lending division has community-based branches assisting borrowers with home financing opportunities and local real estate agents with their buyer clients. Our wholesale lending team assists mortgage brokers nationally providing fast, reliable service. We work as a team to make the mortgage process easier on you, the borrower, the agent or the broker.

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