Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To assess and adjust losses of complex claims such as Subsidence, Storms etc. To manage, control and attend to contractor audits, authorizations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients. Perform a mentoring and coaching support function to SIL, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.
Qualifications
Qualification
Diploma Construction Technology
Degree Building Science or Construction
Fire investigation, Kwikot Benchmark training
FAIS Compliant
Experience
Minimum of 5 years as a Building Assessor
Minimum of 3 years’ experience in the Short-Term Insurance industry
Knowledge Homeowners policy wording interpretation
Knowledge National Building Regulations and the practical knowledge thereof.
Technical knowledge of:
Rates
Building and construction practice
Flooring (carpets, wooden and laminates)
Roofing
Ceilings
Built in cupboards.
Municipal by laws
Knowledge of Underwriting requirements
Additional Information
Behavioral Competency
Judgement exercise
Client-facing
Analytical ability
Communication and building relationships
Resilience
Assertive
Commitment
Data
Affinity
Bank’s Values
Technical Competency
Communication Skills
Document Management
General Administration
Insurance Operations
Insurance Processing
Insurance Products
Insurance Risk Management
Risk Management
Control Evaluation
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
