Logistics Supervisor

Posted 12 Days Ago
Be an Early Applicant
Flower Mound, TX, USA
In-Office
Junior
Logistics
The Role
Supervises warehouse logistics operations, including inventory control, goods movement, distribution, staffing, scheduling, reporting, KPI performance, and safety compliance. Leads employees, trains staff on procedures and PIT equipment, resolves escalated issues, coordinates with departments and customers, supports P&L forecasting, and develops action plans to improve efficiency, quality, and service-level performance.
Summary Generated by Built In

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Logistics Supervisor oversees warehouse logistics operations, ensuring the efficient movement, storage, and distribution of goods. This position involves ensuring efficiency and timely delivery, implementing strategies to improve productivity and cost-effectiveness, and driving P&L results.

1st Shift: 6:00AM - 2:30PM, Monday - Friday


Duties and Responsibilities

  • Supervises a team responsible for monitoring the movement of goods and maintaining appropriate inventory levels.
  • Assists in implementing warehousing, distribution, inventory management, or related strategies.
  • Generate, maintain, and analyze a variety of customer and internal reports, identifying trends and actionable items.
  • Ensure compliance with customer requirements for accuracy and processing times.
  • Provide training to employees on department procedures and processes, ensuring strict adherence to established protocols.
  • Draft action plans to enhance efficiency and uphold quality standards in processes.
  • Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
  • Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
  • Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
  • Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
  • Operate and provide training on Powered Industrial Truck (PIT) equipment.
  • Coordinate with various departments to optimize the supply chain.
  • Provide first level of support for any escalated issue during work shift.
  • Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
  • All other duties assigned, based on the business the warehouse supports.

Required Skills and Experience

  • 2+ years of prior leadership experience.
  • 2+ years of prior logistics experience.
  • Previous experience with using warehouse distribution equipment.
  • Basic understanding of business operations and strategies.
  • Competent in maintaining accurate and organized records.
  • Proficiency in strategic planning and analytical thinking, adept at identifying patterns, trends, and opportunities for improvement.
  • Demonstrates effective leadership and interpersonal skills, able to communicate, motivate, and influence others within the organization.
  • Capable of managing a busy workload, organizing tasks, and meeting deadlines consistently.
  • Demonstrates problem-solving abilities and effective decision-making skills.
  • Strong computer skills, including proficiency in Microsoft Office Excel for generating reports.

Preferred Skills and Experience

  • Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
  • General knowledge of OSHA Standards.
  • Ability to coordinate and resolve logistics-related challenges, simple to complex.
  • Supervising temporary staff.
  • Experience working with UKG and Kronos.

Educational Requirements

  • Associates degree preferred or equivalent work experience.

Physical Demands and Working Conditions

  • Warehouse environment

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

  • Weekly pay every Thursday
  • Monthly Incentive Bonus
  • Positive, team-oriented, inclusive workplace
  • Health, Dental, Vision, & Prescription Coverage
  • Paid holidays, vacation, & sick/personal time

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Tuition reimbursement

Work Authorization

  • United States (Required)
  • Must be 18 years of age

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

  • Weekly pay every Thursday
  • Monthly Incentive Bonus
  • Positive, team-oriented, inclusive workplace
  • Health, Dental, Vision, & Prescription Coverage
  • Paid holidays, vacation, & sick/personal time

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Tuition reimbursement

Work Authorization

  • United States (Required)
  • Must be 18 years of age

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.  

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [email protected].

CA Residents only click here to view CTDI's California Privacy Notice Agreement.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 2+ years of prior leadership experience
  • 2+ years of prior logistics experience
  • Experience using warehouse distribution equipment
  • Basic understanding of business operations and strategies
  • Ability to maintain accurate and organized records
  • Strategic planning and analytical thinking skills
  • Effective leadership and interpersonal communication skills
  • Ability to manage workloads, organize tasks, and meet deadlines
  • Problem-solving and decision-making skills
  • Strong computer skills, including Microsoft Office Excel proficiency
  • Experience in high-volume distribution, manufacturing, technical service, or forward logistics operations
  • General knowledge of OSHA Standards
  • Ability to coordinate and resolve logistics-related challenges
  • Experience supervising temporary staff
  • Experience with UKG and Kronos
  • Associate degree or equivalent work experience
  • United States work authorization
  • At least 18 years of age
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The Company
HQ: West Chester, PA
6,001 Employees
Year Founded: 1975

What We Do

Founded in 1975, CTDI is a full-service, global engineering, repair, and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include: • STB / CPE Division: Screen & Clean, OEM certified Repair, and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality. • Mobile & Consumer Electronics (MCE): Test, Repair, and Refurbishment of Smart Phones, Tablets, and Laptops utilizing innovative, Multi-unit testers with Robotic functionality. •Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment. • Product / Supply: Strategic planning, sourcing, and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc and Test, Refurbishment, and global Remarketing of customer-owned Network and CPE assets. CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 19,000 employees in over 100 facilities worldwide. Follow us on Facebook: www.facebook.com/CTDI.USA Follow us on Instagram: www.instagram.com/ctdi_us

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