Title: Logistics Specialist
Summary of Role
The Logistics Specialist will play a crucial role in overseeing the transportation and distribution of goods. This includes packaging, manifesting, and providing supply tracking and call tags to customers as needed. This role will prepare and maintain essential shipping documents, such as bills of lading and shipping labels. To ensure exceptional customer satisfaction, this role will be responsible for cultivating strong relationships. This role will be responsible for providing timely updates on shipments and processing RMAs efficiently and punctually.
How You’ll Succeed
-Process orders, package items, create manifests, and track all items requested by customers, ensuring accurate documentation and timely shipment.
-Coordinate outbound shipments working with transportation departments to ensure timely delivery.
-Process all returns efficiently and punctually
-Prepare and maintain shipping documents, including bills of lading, shipping labels ensuring compliance.
-Maintain proper shipping supplies ensuring products are available for all order fulfillments.
-Maintain excellent relationships with customers by providing timely updates regarding shipments and addressing issues that arise.
-Safely operate moving equipment such as pallet jacks and forklifts.
What You Bring
-High School Diploma or higher
-5+ years of experience in shipping and logistics
-Proficient in shipping software and ERP Systems
-Basic computer skills
-Strong organizational skills and excellent attention to detail to ensure accuracy in shipping and documentation
-Excellent verbal and written communication skills to interact effectively with customers and team members
Who You Are
Communicates Effectively - You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Action Oriented - You take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Ensures Accountability - You hold yourself and others accountable to meet commitments.
Interpersonal Savvy - You relate openly and comfortably with diverse groups of people.
Plans and Aligns - You plan and prioritize work to meet commitments aligned with organizational goals.
All Company Core Competencies
Customer Focus: You build strong customer relationships and deliver customer-centric solutions.
Cultivates Innovation: You create new and better ways for the organization to be successful.
Collaborates: You build partnerships and work collaboratively with others to meet shared objectives.
Instills Trust: You gain the confidence and trust of others through honesty, integrity, and authenticity.
Self-Development: You actively seek new ways to grow and be challenged using both formal and informal development channels.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High School Diploma or higher
- 5+ years of experience in shipping and logistics
- Proficient in shipping software and ERP Systems
- Basic computer skills
- Strong organizational skills and excellent attention to detail
- Excellent verbal and written communication skills
- Ability to safely operate moving equipment such as pallet jacks and forklifts
What We Do
Command Alkon is the leading software and solutions provider bringing together technology and people for the heavy building industry. Command Alkon’s customer-focused suite of technologies automate and streamline all aspects of the heavy building materials industry. Command Alkon is headquartered in Birmingham, Alabama and has offices in locations around the globe. For more information, visit www.commandalkon.com.
