Jobs at Command Alkon

Monitor and triage security alerts across endpoint, network, and cloud systems; escalate incidents; manage vulnerability remediation; conduct access reviews and deprovisioning audits; support compliance evidence collection and control testing; maintain security policies, procedures, runbooks, tickets, and incident documentation. The role requires clear remote collaboration, attention to detail, foundational networking and operating system knowledge, and basic scripting skills.

Own the global batching hardware portfolio, including scales, sensors, PLCs, panels, I/O devices, and control systems. Define product strategy, manage lifecycle decisions, evaluate vendors and costs, and coordinate with procurement, engineering, software, sales, services, and implementation teams. Ensure hardware compatibility across batching automation platforms and cloud-connected solutions. Incorporate customer feedback, support product roadmaps, and provide documentation and configuration guidance for plant deployments.

Implement Command Alkon dispatch software solutions for customers, including configuring customer environments and SQL Server. Deliver product training, translate business requirements into software functionality, diagnose operational problems, and identify process improvements and additional product opportunities. Collaborate with internal teams and customers to complete implementations, meet support SLAs, and provide an effective customer experience.

Lead and expand the North America SMB inside sales organization for vertical software, hardware, and professional services. Build and develop hybrid sales teams, establish territories and operating cadences, drive new-logo and expansion bookings, and improve pipeline creation, forecasting, conversion, and quota attainment. Coach account executives, implement structured qualification and value-based selling, partner across customer success, marketing, and sales operations, and support cloud migration and customer growth initiatives.

The Senior Accountant reviews COE accounting work, owns balance sheet reconciliations and SG&A/COGS accruals, supports financial close and audits, investigates variances, and improves accounting processes and reporting. The role requires strong accounting knowledge, analytical judgment, communication, collaboration, and advanced Excel and ERP proficiency.