Duties & Responsibilities:
Primary point of contact for Logistics and distribution for Masimo Japan.
Coordinate with International Customer Service, Global Logistics, express shipping services, freight Forwarders and 3rd party warehouse teams for order release & shipment.
Manage 3PL stocking receipts, management of order fulfillment, monitoring shipment transit, customs clearance, warehouse processing and final delivery to customers
Thorough understanding of policies and procedures, ensuring compliance on shipment & customer delivery
Managing & monitoring performance of third party Logistics service provider
Oversees Inventory Management, product traceability. Labeling, import controls and adherence to local regulations
Proforma Invoice generation and submission
Oversee and review shipping documents.
Coordinate with Clearing Agents for shipment clearance
Ensuring timely customs clearance & delivery of inbound shipments to end customers
Management and oversite of third party billing verification and delivery to commitment
Oversight of 3PL inventory reporting and internal ERP alignment
Ensure shipments are processed and tracked in alignment with customer expectations
Review and adjust regional logistics process to support local demand and improved efficiency
Ensure required shipping documents and valuation are properly prepared
Minimum Qualifications:
3+ years of experience in customer service of operational logistics, import/export and customs expertise, forecasting, inventory management, supply chain management, logistics and/or materials management is required.
Cross-functional experience in a global team environment, Sales Operations functions, including Reporting, Analytics
Skills Required
- 3+ years of experience in operational logistics
- Customer service experience
- Customs expertise
- Forecasting expertise
- Inventory management experience
- Supply chain management experience
- Logistics and/or materials management experience
- Cross-functional experience in a global team environment
What We Do
Masimo (NASDAQ: MASI) is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including innovative measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is to improve life, improve patient outcomes, reduce the cost of care, and take noninvasive monitoring to new sites and applications. Masimo SET® Measure-through Motion and Low Perfusion™ pulse oximetry, introduced in 1995, has been shown to outperform other pulse oximetry technologies in over 100 independent and objective studies, which can be found at www.masimo.com/evidence/featured-studies/feature. Masimo SET® is estimated to be used on more than 200 million patients around the world each year and is the primary pulse oximetry at all 10 top U.S. hospitals as ranked in the 2025 Newsweek World’s Best Hospitals listing. Additional information about Masimo and its products may be found at www.masimo.com.
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