Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
The Logistics Specialist is responsible for ensuring the efficient and cost-effective movement of products, managing supplier relationships, and driving process improvements. This role involves conducting transportation planning activities, including capacity planning, shipment planning, carrier selection, scheduling, and load building. The specialist communicates directly with vendors, carriers, and internal stakeholders to resolve issues related to shipping, visibility, and costing. Additionally, they maintain data integrity, provide support to the Supply Chain team, and contribute to strategic initiatives such as cost reduction and supplier management.
Essential Duties and Responsibilities
- Transportation Planning and Execution: Conduct transportation booking activities, complete shipping documentation, and coordinate with site logistics to execute shipments and gather necessary documentation.
- Shipment Tracking and Issue Resolution: Track and monitor shipments, resolve exceptions as they arise, and ensure on-time delivery throughout the logistics process.
- Data Management and KPI Monitoring: Maintain data integrity in systems like DOMO, ensuring accurate reporting of active and previous shipments. Monitor KPIs to identify areas for improvement.
- Supplier Management and Relationship Building: Develop and maintain close relationships with logistics providers, provide feedback, and contribute to business review presentations.
- Cost Management and Process Improvement: Identify frequency and cause of service failures, develop plans to address these issues, and drive process improvements in supplier management and data analytics.
- Compliance and Auditing: Perform first-level audits of freight quotations and invoices and provide accounting with end-of-period documentation for auditors.
- Stakeholder Communication: Serve as a liaison between shippers/recipients and external logistics providers, providing quotes, arranging freight, communicating logistics protocols, and providing instructions to customers and logistics partners.
- Strategic Initiatives: Collaborate on cost modeling, participate in RFX processes, and support enterprise priorities related to health equity and compliance.
Supervisory Responsibilities - No
Qualifications Expected for Position
- Executes the timely delivery of goods and documents, requiring accuracy, understanding, and concise proof-reading to support the delivery of goods to the destinations successfully.
- 3+ years’ experience in one or a combination of the following: logistics, trade compliance, supply chain, or related field.
- 2+ years of International Logistics and Import/Export experience dealing with customs, freight forwarders, and import/export transactions.
- Carrier experience: working directly with major carriers such as DHL, FedEx, and UPS.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability to learn transportation management software.
- Experience in logistics, trade compliance, supply chain, or a related field, with experience in international logistics and import/export transactions dealing with customs, freight forwarders, and import/export transactions, highly preferred
- Strong critical thinking skills, flexibility in adapting to process changes, availability to accommodate different time zones, and excellent collaboration skills to effectively work with internal and external stakeholders.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Work Environment
☐ Office ☒ Remote ☐ Hybrid (Office & Remote)
Travel: up to 10%.
Travel percentage reflects an estimate and is subject to change dependent on business needs.
The base salary range for this position is $65,000- $75,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Teladoc Health will not sponsor or transfer employee work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Physical Requirements
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.
About Us
Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.
Job Description Acknowledgment
This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.
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What We Do
Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.
