Logistics Specialist

Key Responsibilities

• Manage and support finished goods import and distribution activities within Türkiye.
• Support external and internal logistics partners and resolve shipping, fulfillment, customs, and carrier-related issues.
• Coordinate logistics activities related to local warehousing, inventory management, and distribution of fulfillment, marketing, and commercial materials to customers across Türkiye.
• Proactively communicate shipment issues to relevant owners and intended recipients.
• Respond to assigned fulfillment-related emails and ensure timely resolution of operational problems.
• Take emergency measures in case of carrier issues or urgent doctor material needs.
• Act as the primary point of contact for Customer Support, Sales, Marketing, and Finance teams on logistics-related matters.
• Provide timely support, guidance, and resolution of logistics operational issues.
• Own and manage SLAs for the Salesforce Logistics ticketing queue.
• Represent Logistics during audits and inter-departmental projects.
• Prepare and distribute logistics reports.
• Use analytical tools such as Power BI, Intelligent Logistics, and other platforms to analyze logistics data, interpret results, and present insights.
• Develop business cases based on logistics data analysis and operational findings.
• Identify market trends and assess their potential impact on Align’s Supply Chain.
• Support the business in proactively adapting to changes in the supply chain environment.
• Manage vendors, including vendor performance monitoring and issue management.
• Ensure logistics activities are carried out in a compliant, cost-effective, and customer-focused manner.

Skills, Knowledge & Expertise

• Bachelor’s degree in a relevant field, preferably Supply Chain Management, Logistics, Business Administration, or Industrial Engineering.
• 2 to 5 years of related experience in Logistics, or in a Supply Chain-related role.
• Business English proficiency at B2 level or above.
• Good communication and administrative skills with the ability to build effective relationships with suppliers and internal stakeholders.
• Strong attention to detail with a structured, organized, and focused approach to work.
• Customer-focused mindset and ability to provide effective operational support.
• Ability to prioritize tasks and manage multiple operational issues in a fast-paced environment.
• Quick learner with a strong sense of commitment and ownership.
• Analytical mindset with the ability to interpret logistics data and identify improvement opportunities.
• Intermediate proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Advanced Excel and analytics capabilities would be an advantage.
• Knowledge of ERP systems, preferably SAP, would be an advantage.
• Experience using logistics analytics or reporting tools such as Power BI would be beneficial.
• Valid driver’s license and willingness to travel within Türkiye when required.
• For male candidates, military service must be completed or the candidate must be exempt from military service.

About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.