Job Functions, Duties, Responsibilities and Position Qualifications:
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Position Summary
Sonic Clinical Trials is seeking a Logistics Services Manager to oversee global logistics operations that support clinical trial activities. This role serves as the primary point of contact between logistics providers, sponsors, clinical sites, and internal teams, ensuring the compliant, timely, and cost-effective movement of clinical trial materials and samples worldwide. The Logistics Services Manager will drive operational excellence through vendor management, process improvement, and cross-functional collaboration in a regulated environment.
Key Responsibilities
Manage relationships with logistics vendors and monitor performance against service, quality, delivery, and cost metrics.
Coordinate domestic and international shipments, including import/export requirements and shipping documentation.
Oversee shipping lane qualification activities and support carrier selection and transportation strategy.
Provide guidance on shipping timelines, costs, customs requirements, and risk mitigation.
Develop, maintain, and ensure compliance with logistics SOPs and applicable regulatory requirements.
Monitor logistics-related invoicing, freight costs, and shipment records for accuracy and completeness.
Identify and implement process improvements to enhance efficiency, service quality, and operational performance.
Collaborate with internal and external stakeholders to support business objectives and client needs.
Support quality investigations, root cause analyses, and corrective actions related to logistics operations.
Required Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Science, or a related field.
Experience in logistics, supply chain, transportation, planning, or operations management.
Strong vendor management and stakeholder relationship skills.
Knowledge of domestic and international shipping processes.
Excellent communication, organizational, and problem-solving skills.
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and other business applications.
Preferred Qualifications
Experience in clinical research, pharmaceuticals, biotechnology, healthcare, or another regulated industry.
Knowledge of import/export regulations, customs requirements, and international logistics practices.
Familiarity with GCP and quality systems in a regulated environment.
Key Competencies
Vendor & Relationship Management
Logistics & Supply Chain Operations
Strategic Problem Solving
Process Improvement
Risk Management
Cross-Functional Collaboration
Customer Focus
Communication & Stakeholder Management
Organization & Attention to Detail
Scheduled Weekly Hours:
40Work Shift:
Job Category:
Laboratory OperationsCompany:
Sonic Reference Laboratory, IncSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Skills Required
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Science, or a related field
- Experience in logistics, supply chain, transportation, planning, or operations management
- Strong vendor management and stakeholder relationship skills
- Knowledge of domestic and international shipping processes
- Excellent communication, organizational, and problem-solving skills
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office and other business applications
- Experience in clinical research, pharmaceuticals, biotechnology, healthcare, or another regulated industry
- Knowledge of import/export regulations, customs requirements, and international logistics practices
- Familiarity with GCP and quality systems in a regulated environment
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Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA.
