Logistics Sales Support Representative

Ready to launch your career in sales and logistics? In this dynamic role, you’ll help generate new business, support key customer accounts, and keep our sales engine running smoothly—all while working closely with a high-performing team.  This is a full-time, hourly position.

This position is based on-site in North Canton, OH, within an office environment that includes a cafeteria, coffee café, and gym.

Position Summary

The function of the Inside Sales and Support Rep is to provide direct support to the Sales Organization in the ongoing development of existing and prospective customers to ensure that the Company can meet its growth targets. 

Essential Functions

• Source new logistics sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Research accounts, identify key players and generate interest.
• Maintain and expand your database of prospects (CRM)
• Coordinate and compile proposals, RFQ responses, and presentations under general direction of Sales Executives
• Download bid, upload response and maintain point of contact with customer for electronic bid events
• Data maintenance within CRM application in support of sales activities as necessary
• Lead generation, prospecting, and turnover
• Incoming lead processing and turnover (web form submissions and asset referrals)
• Sales phone line management
• Intra-department information relay as required - billing issues, carrier management, claims

Qualifications

• High school diploma
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Strong attention to detail
• Manage time effectively (multi-tasking is not a good business practice)
• Proficient in Teams, Word, PowerPoint, and Excel.

Some additional items would be required continuing educational classes (Sandler or other job specific classes)

Note:  The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.  All employees of the Company are expected to:

1. Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
2. Provide constructive guidance to other employees and representatives of third parties.
3. Contribute to providing the highest quality of products and services to customers.

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