You will work with multiple stakeholders, both internal and external. Internally, this role is part of Nike India operations team and partner closely with cross-functional teams such as Digital Ops, Marketplace Supply chain, Technology and Planning. Externally, this role will require close partnership with Nike’s digital platform partners and Third party Logistics Partners.This role will report to the Logistics Manager and will be based out of Bangalore.
WHO WE ARE LOOKING FOR
We are looking for a strong team player with proven logistics and eCommerce experience. The individual must be a self-starter, know how to work independently, receive minimal guidance, solve complex problems, take a new perspective using existing solutions and manage the performance of Digital/E-com operations effectively. You will be responsible for end-to-end digital order fulfilment operations, effectively managing the business process key metrics, SLA, KPI, performance score cards and reviews with Nike partners. You will partner closely with internal cross-functional teams and Nike’s Partners to ensure optimal consumers’ experience. You are strong in operational processes with quick, flexible, and logical mindset to manage and resolve operational challenges for digital operations of Nike India business.
· Minimum of 5 years’ in Logistics / eCommerce, with a Bachelor’s degree in related education or closely related
· Proven experience in digital supply chain, outbound logistics, and fulfilment operations, with a track record of delivering results.Experience working in online/E-commerce operations is essential
· Experience in managing 3PL performance, projects, and peak-sale event planning and execution.
· Working knowledge of Digital Order Management Systems, Warehouse Management Systems (WMS), and SAP.
· Proven experience in logistics cost planning,budgeting and delivering cost savings.
· Obsessed with maximizing the effectiveness and efficiency of operations to elevate consumer experience.
· Excellent written and verbal communication, attention to detail, and structured problem-solving skills.
· Keen attention to detail, an aptitude for process, and a hunger to continuously learn and grow.
· Ability to work as strong team player within a diverse group.
· Strong analytical and presentation skills, including Excel and business intelligence tools such as Power BI ,Tableau etc
· Adaptability, sound judgment, and a continuous-improvement mindset in ambiguous and dynamic environments.
WHAT YOU’LL WORK ON
- Own day-to-day digital fulfillment operations with 3PLs and digital platform partners, balancing service, capacity, delivery performance, and cost.
- Align distribution-center capacity, delivery planning, and performance expectations with internal cross-functional teams and external partners.
- Track and improve agreed KPIs and SLAs, including last-mile delivery and Expected Delivery Date versus Actual Delivery Date performance.
- Lead partner performance reviews and scorecards, using operational insights to drive corrective actions and sustained improvement.
- Coordinate requirements and stakeholder readiness for successful peak-sale events.
- Assess changes from digital platform partners and coordinate implementation with relevant internal teams.
- Lead Lean and continuous-improvement initiatives across internal and external teams to strengthen operational capability and consumer experience.
- Manage assigned projects or programs, including risks, resources, milestones, and stakeholder communication.
- Develop and maintain policies and procedures that support the efficient and cost-effective movement of goods.
- Apply internal and external best practices to improve logistics processes and services.
Skills Required
- At least 5 years of experience in logistics or eCommerce
- Bachelor’s degree in a related field or closely related education
- Experience in digital supply chain, outbound logistics, and fulfillment operations
- Proven track record of delivering results in logistics or eCommerce operations
- Experience working in online or eCommerce operations
- Experience managing third-party logistics provider performance
- Experience managing projects and peak-sale event planning and execution
- Working knowledge of Digital Order Management Systems, Warehouse Management Systems, and SAP
- Experience with logistics cost planning, budgeting, and delivering cost savings
- Strong written and verbal communication skills
- Strong attention to detail and structured problem-solving skills
- Strong analytical and presentation skills
- Proficiency with Excel and business intelligence tools such as Power BI or Tableau
- Ability to work independently with minimal guidance
- Ability to collaborate effectively within a diverse cross-functional team
- Adaptability, sound judgment, and a continuous-improvement mindset
Nike Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nike and has not been reviewed or approved by Nike.
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Retirement Support — A 401(k) with a company match is complemented by options such as a Mega Backdoor Roth and deferred compensation for eligible earners. Financial coaching and structured savings programs support long-term financial security.
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Equity Value & Accessibility — An Employee Stock Purchase Plan with a stock discount sits alongside broad-based equity vehicles like RSUs and non-qualified stock options. These avenues expand wealth-building opportunities beyond base pay.
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Parental & Family Support — Paid parental leave includes maternity and paternity time, recently expanded in the U.S. to 16 weeks and extended to part-time retail teammates. Additional supports include childcare assistance at select locations and family-building benefits such as fertility, surrogacy, and adoption.
Nike Insights
What We Do
At NIKE, Inc., we innovate to serve athletes*. Every teammate - from coder to creator - plays a role in making these athletes’ dreams real. Our tech, data, and digital teams push limits every day, building the future of sport and the tools that drive it. Here, curiosity is fuel. Innovation is the game plan. Different perspectives keep us on the offense. You’ll solve challenges worth tackling, grow fast and belong to a team that backs you to do the right thing. Bring your drive. Bring your bold. Let’s move the world, together. Take your first step at nike.com/careers * If you have a body, you’re an athlete.
Why Work With Us
At NIKE, Inc., your dedication fuels the future of sport. There is a sense of pride that comes from representing an iconic brand and shaping its future. Here, we treat every day as a new opportunity to push boundaries, ask tough questions and share whole-hearted convictions. We are a team – united by the belief that anything is possible.
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