Logistics Operations Specialist

Posted 12 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
30K-90K Annually
Senior level
Information Technology • Business Intelligence • Consulting
The Role
Provide subject-matter expertise in logistics and supply chain to optimize material, product, and information flows. Support buying teams, engage vendors and clients, resolve escalations, participate in presales, design client solutions, run strategic projects to mitigate delivery risks, and ensure continuous client satisfaction and commercial readiness.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Logistics and Supply Chain Specialist is a seasoned subject matter expert, responsible for providing detailed technical support relating to the organization’s supply chain solutions and its optimization, processes, and use of resources.
The primary objective of this role is to achieve cost benefits, delivery reliability and customer satisfaction through the best possible administration of solutions (flow of material, value, information).
This role participates in the execution of the logistics and supply chain strategy that defines the connection and combination of activities and functions throughout the value chain including B2B integration.
Key responsibilities:
  • Ensures the necessary processes and systems exist for the buying team to execute the everyday activities.
  • Ensures the flow of materials, products, services and information.
  • Engages with vendors and clients and intervene when queries from these stakeholders are escalated.
  • Remains involved with the buying process by participating in the delivery of advanced components of the process including the final resolution of problems and queries.
  • Ensures the necessary processes are in place to ensure continuous client satisfaction.
  • Participate in the pre-sales processes and/or successes to ensure growth within the assigned portfolio.
  • Works closely with internal stakeholders to create the best solution design for the client and develop procedures and systems for commercial supply chain projects ensuring commercial readiness.
  • Works on strategic projects that identify risks to supply chain delivery and drive the implementation of appropriate solutions.
  • Assists with any other relevant task as requested by management.
To thrive in this role, you need to have:
  • Display good attention to detail and the ability to manage work processes.
  • Possess good knowledge of supply chain processes and procedures.
  • Good client service orientation and impeccable relationship building skills.
  • Display an analytical orientation and continually identify mechanisms for improved service delivery.
  • Demonstrate good verbal and written communication skills.
  • Possess an understanding of the client’s business needs and the associated company delivery model.
Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Supply Chain, Logistics, Business Management or Information Technology or a related field.
  • Relevant Supply Chain and Logistics certification preferred.
Required experience:
  • Seasoned experience relevant to the field within a large scale (preferably multi- national) technology services environment.
  • Seasoned experience in service delivery within a supply chain environment.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $65,000 - 90,000 annually. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Bachelor's degree or equivalent in Supply Chain, Logistics, Business Management, Information Technology, or related field
  • Seasoned experience in supply chain/logistics within a large scale, preferably multinational, technology services environment
  • Seasoned experience in service delivery within a supply chain environment
  • Good knowledge of supply chain processes and procedures
  • Strong attention to detail and ability to manage work processes
  • Good client service orientation and relationship-building skills
  • Analytical orientation and continual identification of service improvements
  • Good verbal and written communication skills
  • Understanding of client's business needs and company delivery model
  • Relevant Supply Chain and Logistics certification

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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