Position Summary
We are looking for a new Logistics Operation Intern to join our Order Desk team!Role and Responsibilities
- Responsible for all kind of customer orders (Normal order, Special Order, Bundle Order, Free of Charge (FOC) Order, and Commercial Return Order) related to specific product group
- Responsible for logistics monitoring of return and refund orders to EEDC
- Ordering
- receiving customer order from sales, B2B, B2C
- input into the system
- stock check
- credit checking
- interface between sales, Supply Chain Management (SCM) and Eastern Europe Distribution Centre (EEDC) in managing customer requested Delivery date
- backorders ( orders could not be delivered in time )
- Claim process, Credit notes
- Move allocation
- Cooperating with SCM and sales team,monitoring and reporting about weekly and monthly sales results and progress
- taking care of returns, communication with warehouse
- Reporting to the direct manager
- Order set up and order management
- Payment communication
- Order release and CBR requests
- Collecting paper administration
- Excel administration
- Booking transportation
- Daily communication with shipper, logistics team and customs
- Other tasks per direct managers request
Skills and Qualifications
Qualification/Experience
- Education preferrably in area of economics, logistics, administration
- 1 year experience in back office support or sales support or administration (student experience also accepted)
- Ability to work full time
Knowledge
- Upper-intermediate command of English and local language
- Advanced user of MS Office (Word, Excel, PowerPoint)
Job related Skills
- Ability to analyse complex data
- Excellent organization, co-ordination, and time-management skills
- High ability to set priorities
- Focused on solving problems, with expressed flexibility
- Excellent communication skills
- Ability to cooperate with different teams
- Orientation to details
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html
Top Skills
What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
