About the role:
The Logistics & Fulfilment Associate Manager supports the day-to-day management of logistics, warehousing, and order fulfilment operations. You will work closely with the Logistics Manager and cross-functional teams to ensure smooth, accurate, and timely handling of inventory, order processing, and dispatch, in line with company standards of safety, compliance, and customer satisfaction.
Key Responsibilities
Operations & Fulfilment
Assist in daily regional operations, including warehouse activities, inventory control, and transportation
Monitor end-to-end order fulfilment process, from order receipt to final delivery, ensuring on-time and accurate fulfilment
Ensure all monthly order shipments are closed and settled on time, in alignment with the established shipping schedule and company deadlines.
Collaborate with internal teams (e.g., customer service, sales) to resolve order or shipment issues
Cross-border & Regional Logistics
Coordinate cross-border shipments with carriers, customs brokers, and freight forwarders
Vendor & 3PL Management
Track and report 3PL performance against SLAs and KPIs
Participate in contract negotiations and support the renewal or termination process as required.
Process Improvement
Support in implementing changes using logistics system and technology (e.g. TMS, WMS)
Support in analysing key logistics data to identify bottlenecks and inefficiencies, driving continuous improvement
Draft and updates SOPs for logistics operations and promote process standardization
About you:
Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.
Minimum 2-3 years of experience in logistics, warehouse, or fulfilment management, preferably in the Asia-Pacific (APEC) region.
Fluent speaking /writing/read skill in English
Highly sensitive on data and analysis skill
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Positive attitude, fast learning and good at working in pressure.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
