Department: Logistics
Job Title: Logistics Coordinator
Summary: This position is responsible for the day-to-day coordination and communication of escalated customer shipments, inventory discrepancies and data entry and reporting for the receiving team.
Essential Functions of the Job: The essential functions of this job require the person, with or without reasonable accommodations, to perform the following:
- Serve as the main point of contact for commercial teams (Sales, Customer Experience) to escalate customer shipment needs and order inquiries.
- Field and respond to shipment-related inquiries via email in a timely and professional manner.
- Locate and confirm inventory availability in SAP to support open customer orders.
- Coordinate with the warehouse team to prioritize, pick, pack, and ship orders, including expedited/air-freight orders.
- Provide daily updates to commercial teams on orders shipped and orders planned to ship, including any delays or exceptions.
- Verify quantities against packing slips and shipping documentation.
- Investigate inventory discrepancies and work to resolve them with other departments
- Clean up Receiving area reports
Recommended Education and/or Experience:
- Prior experience working with an ERP system (SAP preferred)
- Experience with H.T.S. (Harmonized Tariff Codes) codes and Incoterms.
- Bachelors Degree in a related field; or minimum two years related experience; or combination of education and related experience.
- Proficient with Microsoft Office products (Outlook, Word, Excel, Teams)
All Employees are expected to:
- Follow the Employee Handbook policies and procedures and uphold organizational values.
- Contribute to building a positive work environment.
- Report for work consistently and on time.
- Report to supervision conditions or practices that are unsafe to ebm-papst and its employees.
Benefits: Eligible employees receive a comprehensive benefits package including medical, dental and vision insurance; HSA options; life and disability insurance; voluntary supplemental benefits; a 401(k) retirement plan with company contributions; and paid time off.
Skills Required
- Prior experience working with an ERP system; SAP preferred
- Experience with HTS codes and Incoterms
- Bachelor’s degree in a related field, minimum two years of related experience, or an equivalent combination of education and experience
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams
What We Do
ebm-papst is a technology manufacturer specializing in ventilation and drive technology. It produces energy-efficient fans, blowers, motors, pumps, valves and related control electronics for applications such as air conditioning, refrigeration, heating, appliances, industrial systems, IT and telecommunications, medical technology, and transportation. The company combines motor technology, aerodynamics and electronics to provide components and integrated solutions, emphasizing efficient air movement and customer-specific applications.
