Logistics Coordinator
Employment Type: Full-time, In-Person
Location: Orrville, OH
Job Category: Logistics / Operations
Jarrett is a leading (and still growing) 3rd party logistics company but we’re also family-owned. What sets us apart is the Jarrett Difference, our people are our greatest asset. We have the best people around who are not only incredible resources for all things logistics but are compassionate, innovative, courageous, and so much more. Jarrett has even won the Top Workplaces award for the past three years in a row!
Our customers come from a variety of industries, but the common denominator is that they all ship something. We’re here to coordinate things between our customer’s supply chain and carriers. To accomplish all of this, our teams use our state-of-the-art proprietary software, jShip, to set up shipments, troubleshoot, answer questions, and fix issues before they become larger problems. Here at Jarrett, we are problem-solvers, and our goal is to do great things for our customers every day.
For a Logistics Coordinator, a typical day might include:
- Setting up, tracking, and following up on shipments
- Determining the best shipment option for each unique situation
- Coordinating with customers and carriers to ensure timely delivery
- Maintaining and updating the computer database and sending reports
- Answering phone calls and emails, providing exceptional customer service
This job might be a fit for you if:
- Problem-solving is where you thrive
- You enjoy collaborating and being on a team
- You love helping people and are willing to go the extra mile
- You’re detail-oriented and like handling multiple tasks
- You’re adaptable and think on your feet
- You’ve worked in customer service-type roles before (retail and food service count!)
Jarrett might be a fit for you if:
- You want to do impactful work
- You care about the people around you
- You want to work in a meaningful, innovative, and close-knit culture
- You enjoy giving back and care about the community that you live and work in
What’s In It For You?
- Medical, Dental, and Vision insurance
- Company-paid life insurance
- Paid time off
- 8 paid holidays each calendar year
- 4 hours volunteer paid time off
- Counseling session reimbursement
- Company wellness program including a gym membership discount
- Continuing education reimbursement
- 401K with up to 7% company match
- Paid maternity leave
- May be eligible for bonus potential
- Training and career development opportunities
- Opportunities to give back to local communities
To learn more about Jarrett, check us out here!
Jarrett is an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law.
Skills Required
- Experience in customer service-type roles (retail, food service, or similar)
- Strong problem-solving skills and ability to troubleshoot shipment issues
- Excellent communication skills for coordinating with customers and carriers (phone and email)
- Detail-oriented with ability to handle multiple tasks and maintain database records
- Ability to collaborate on a team and adapt to changing priorities
- Experience with logistics or transportation software (proprietary systems like jShip) or willingness to learn
- Ability to work full-time in-person in Orrville, OH
What We Do
Jarrett is a family-owned, privately held third-party logistics company headquartered in Orrville, Ohio. Founded in 1999, it provides supply-chain and transportation solutions, coordinating shipments between manufacturing clients and carriers. Its broader family of brands also includes warehousing and fleet maintenance services. Jarrett emphasizes customer service, technology, innovation, and people-centered support for ongoing or as-needed logistics requirements across diverse industries and shipment types.
