Logistics Coordinator

Posted 5 Days Ago
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Romulus, MI, USA
In-Office
45K-50K
Junior
Logistics • Transportation • Pharmaceutical • 3PL: Third Party Logistics
The Role
Coordinate carriers and dispatching to ensure timely, accurate shipments; handle customer inquiries; build routes in TMS; track and correct shipping errors; monitor driver e-logs and scorecards; maintain documentation and improve supply chain processes. Night-shift schedule with flexibility required.
Summary Generated by Built In

Description

At Life Couriers, we deeply understand and care about life‘s critical moments – to save lives. We are here to deliver the world‘s most time-critical diagnostics and therapies. Wherever logistics can make the biggest difference to a patient‘s life, you‘ll find us first. We aim to be the world‘s foremost group of life sciences logistics experts and we are committed to constantly pushing ourselves and the market towards new solutions for the benefit of patients. Life Couriers offers customized supply chain solutions by integrating specialized logistics services, providing a seamless customer experience.

At Life Couriers, our culture is guided by our C.A.R.E. values:

  • Customer Excellence – We provide customers with a patient-focused experience, ensuring every delivery supports critical moments in patient care.
     
  • Accountability – We own our actions, conduct, and performance. We learn from our mistakes and are dedicated solution finders, driving the business forward with a patient-first quality emphasis.
     
  • Respect – Our employees are the heart of our success. We are approachable, open, and honest with each other and work collaboratively to achieve shared goals.
     
  • Enthusiasm – We promote a culture of engagement in what we do. We work hard but also value teamwork, knowing it will drive our future growth and help deliver outstanding patient-focused logistics solutions.

A Logistics Coordinator is an essential role that helps a company get their product into the consumers’ hands in a timely manner. Their responsibilities include overseeing aspects of dispatching, warehouse operations, and providing excellent customer service to our customers.

Responsibilities:

  • Coordinating transportation providers to ensure prompt and proper movement of shipments.
  • Responding to customer inquiries and referring clients to the proper channels.
  • Reviewing purchase orders and shipping documents to ensure accuracy.
  • Notify clients well in advance of potential late deliveries.
  • Making special shipping arrangements as necessary.
  • Build routes and reoccurring orders in TMS.
  • Tracking and fixing shipping errors.
  • Ensuring that the quality of all services provided meets the required standards.
  • Developing processes that make the supply chain more efficient and organized.
  • Monitor driver electronic logs, driver scorecards, and E-log hardware.
  • Cover routes if needed.
  • Other responsibilities as assigned by management.

Schedule:

  • Monday: Off
  • Tuesday: 9:30 PM – 6:00 AM
  • Wednesday: 9:30 PM – 6:00 AM
  • Thursday: 9:30 PM – 6:00 AM
  • Friday: 9:30 PM – 6:00 AM
  • Saturday: 9:30 PM – 6:00 AM
  • Sunday: Off

These hours are subject to change based off business needs. Flexibility in availability is essential, as adjustments may be required to meet operational demands. Further information will be discussed during the interviewing process.

Salary Range:

$45-$50K Annually

Requirements

Skills Required:

  • Intermediate proficiency in Microsoft Suite applications.
  • Excellent communication skills to collaborate with others under any type of condition.
  • Excellent clerical and organizational skills to keep track of schedules, routes and personnel.
  • Knowledge of computers for scheduling and other dispatching duties.
  • Ability to multitask with different, and sometimes conflicting, events happening at the same time.
  • Able to work under stress in a fast-paced work environment.
  • Keen attention to detail.

Travel & Work Conditions:

  • Primarily sedentary.
  • Occasionally required to lift up to 50 pounds.
  • Possible exposure to extreme hot or cold weather elements when outside or driving.

Education and Experience:

  • At least 21 years of age.
  • High school diploma or higher required.
  • 2+ years of experience in an administrative role required.
  • 2+ years of customer service experience required.
  • Has a valid driver's license with no more than 2 moving violations or at fault accidents in the previous 3 years.

Work Authorization:

  • Must be authorized to work in the United States without any type of work authorization or work sponsorship now or in the future.

Safety Sensitive Position:

  • No.

What we offer:

  • Weekly pay
  • Medical, Dental, Vision Insurance are available to employee on the first of the following month after hire
  • 401(k) with match
  • Short- & Long-Term Disability
  • Employee Assistance Program
  • Company paid and optional Life Insurance
  • Optional Hospital, Critical Illness, and Accident Indemnity Insurance
  • Paid Time Off & Sick Pay
  • Advancement opportunities in a fast-growing organization

Life Couriers is committed to a diverse and inclusive workplace. Life Couriers is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Skills Required

  • Intermediate proficiency in Microsoft Suite applications
  • Excellent communication skills
  • Excellent clerical and organizational skills
  • Knowledge of computers for scheduling and dispatching duties
  • Ability to multitask with conflicting events
  • Able to work under stress in a fast-paced environment
  • Keen attention to detail
  • Occasionally required to lift up to 50 pounds
  • At least 21 years of age
  • High school diploma or higher
  • 2+ years of experience in an administrative role
  • 2+ years of customer service experience
  • Valid driver's license with no more than 2 moving violations or at-fault accidents in the previous 3 years
  • Authorized to work in the United States without sponsorship now or in the future
  • Flexible availability to work assigned night-shift schedule
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The Company
1,200 Employees
Year Founded: 1986

What We Do

Life Couriers is a global leader in specialized healthcare and life science logistics, dedicated to delivering time-critical diagnostics and therapies. As a premier provider of radiopharmaceutical and stem cell logistics, they offer a broad service portfolio encompassing biopharmaceuticals, cell and gene therapies, clinical trials, and medical devices, all designed to prioritize patient outcomes and ensure the safe, urgent delivery of life-saving medical products worldwide.

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