Receive truck and driver data from the Fleet Coordinator and schedule daily trips according to operational plans.
Coordinate with drivers and monitor truck movements to ensure adherence to schedules and on-time delivery.
Communicate with customers to confirm pickup and delivery times, resolving any delays or issues promptly.
Track trips using monitoring systems or daily reports and prepare operational performance reports for management.
Troubleshoot and resolve operational challenges (delays, breakdowns, or road disruptions) in coordination with drivers and the Fleet Coordinator to maintain service levels.
Provide regular updates to management and customers regarding trip status and key operational insights.
Act as a key liaison between customers, drivers, and internal teams to ensure smooth operations and high customer satisfaction.
Contribute to improving daily operational procedures to enhance efficiency and reduce costs.
Requirements
Benefits
- Social Insurance
- Medical Insurance
- Life Insurance
- Quarterly Bonus
Skills Required
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
- 1-3 years of experience in logistics, transportation, or a similar role, ideally within a trucking/transportation environment
- Strong proficiency in Microsoft Office applications
- Familiarity with logistics management systems or transportation software
What We Do
Naqla is Egypt's leading trucking platform that revolutionizes the logistics industry by connecting shippers with a network of carriers using advanced technology, real-time data, and AI for efficient and transparent shipping solutions.
