Logistics Coordinator & Business Support - ANZ

Eat pizza, assist our ANZ team. Eat more pizza.
The Job
We're on the lookout for the next member of our ANZ team so that we can further spread pizza joy to the masses. The main focus of your role will be to help manage the flow and delivery of our products to customers - customer happiness is critical for us and you'll play a key part in ensuring they have the best experience possible.
This is a role you can grow into as you quench your thirst for detail and precision. Supported by our General Manager, Regional Head of Supply Chain and global logistics team, you'll get stuck into a number of tasks... Container shipment of Ooni Kodas arriving? "I'm on it". 3pl warehouse needing new product details? "I've got this". Oven needed for a photoshoot by next Monday? "Consider it done!". Wouldn't it be cool to add a message to each order? "I'll figure it out." You get the drift!
We're looking for a positive, can-do attitude to join our team! With us being a relatively small team here and growing at pace across Australia & New Zealand, you'll have the opportunity to support project work, whilst also having the opportunity to work alongside your colleagues in Sales and Marketing as needed. You'll be engaging in tasks such as; scoping potential retailers, product demoing, attending events and representing the brand.
A few specifics on the role:

• Work with our internal sales teams to coordinate deliveries and ensure that customer deadlines are met
• Liaise with our 3PL warehouse and freight partners to ensure all orders are picked, packed and shipped on time
• Be the point of contact for our customer support team to support and resolve any logistical issues that arise
• Use Netsuite (our ERP) to monitor inbound and outbound shipments and generate reports that will be shared with the wider team
• Generate packing lists and supporting transport documents in our EDI system for use on wholesale consignments
• Help our ANZ team with any other tasks / projects as and when required
• We'd love you to be based in Melbourne so you can work from our office in Collingwood a few days a week

We'd love to hear from you if you:

• Are highly organised, with an eagle eyed attention to detail. A rigorous approach is essential in this role!
• Get a kick from delighting customers and possess a can-do, glass half-full attitude.
• Are comfortable using Microsoft Excel. Experience using our ERP Netsuite would be a plus!
• Take on guidance and knowledge like a sponge, as we collectively seek the most appropriate / effective / efficient path forward.
• Have excellent communication and people skills. You'll be working with a variety of stakeholders, both internal and external. Managing each effectively is a huge part of this role.
• Are hardworking, driven and love the idea of being part of a small team that lives, works and plays by Ooni's values

Why Ooni:

• When you work here, you'll be joining a diverse team who value Kindness, Passion, Innovation, Ambition and Rigour above all else. We live, work and play by these values... and we think it shows.

• Hybrid working!
• Work for an employer that cares about your wellbeing! We've got an employee assistance programme which includes on demand coaching and therapy sessions
• 35 days of paid time off per year, plus an additional 5 week sabbatical when you've been here for 5 years
• $950 every year to spend on your passion - whatever that may be
• $1,750 to spend on Ooni products each year, plus 50% discount on any other Ooni stuff
• We're all about giving back. That's why we offer 5 paid days to volunteer each year
• Continuing Education - we encourage our employees to use our learning platform to grow here at Ooni
• Great pizza every single day if you want it. Yep. Every single day. And we'll teach you to become a pizza pro

Take a look at our website ( www.ooni.com.au ) to learn more about our products, culture and values. If you like what you see, send in your CV with a cover letter to tell us why you want to come on board. We really like nice letters - especially ones that are personalised just for us!
Closing date: Sunday 17th November
Having a fantastic culture is really important to all of us at Ooni. We work hard to make it diverse and inclusive, and want everyone to have access to the same opportunities. If you would like this advert in a different format or need an alternative method of applying, please let us know. You can email us at [email protected].