The Role
Coordinates customer shipments using NetSuite, UPS, and FedEx systems; manages shipping documents, tracking, carrier issues, and corrective actions. Provides customer service, controls extra expenses, coordinates with operations, and supports order picking and loading or unloading. Maintains office organization and shipping relationships while resolving logistics problems efficiently.
Summary Generated by Built In
JOB TITLE: Logistics Coordinator
TEAM MEMBER PERKS
Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:
- Sick Time - 5 days
- Vacation Time - Earn up to 2-weeks on your first year of employment
- Paid and Floating Holidays
- Premium FREE Medical and Dental coverage options
- Vision Insurance
- 401(k) with company matching
- Life Insurance
- Discounts on Tires and Wheels
- Opportunity for advancement
WE WANT TO HEAR FROM YOU IF YOU
- Pride yourself in providing excellent customer service
- Have proven time management mastery
- Have the ability to work independently and in a team
- Pride yourself on solving problems efficiently
ESSENTIAL RESPONSIBILITIES:
- Prepares and processes customer parcel shipment in NetSuite and UPS/Fed Ex systems
- Manages in-bound/out-bound shipping documents, bills of lading, etc
- Assists in the resolution of problems or disputes between carriers and customers
- Provides tracking or shipping information to customers on request
- Leads communication and corrective action to resolve shipping/receiving issues
- Minimizes extra expenses
- Maintains good relationships with internal and external customers
- Coordinates with operations team to ensure customer satisfaction
- Provide exceptional customer service
- Assist with the overall organization and cleanliness of the office area
- Assist with order picking and loading/unloading as needed
REQUIRED QUALIFICATIONS AND SKILLS:
- High school diploma / G.E.D. or equivalent experience
- 2+ years’ experience in office setting
- Advanced computer, Excel and data analysis skills
- Knowledge of Fed Ex Ship Manager and UPS Worldship
- Forklift knowledge
COMPETENCIES:
- Excellent communication skills
- Organized and detailed-oriented
- Good time management skills
- Good judgement
- Highly organized
- Customer focus
- Decision making
- Problem solving/analysis
- Initiative
- Teamwork orientation
Skills Required
- High school diploma, GED, or equivalent experience
- At least 2 years of experience in an office setting
- Advanced computer, Excel, and data analysis skills
- Knowledge of FedEx Ship Manager and UPS WorldShip
- Forklift knowledge
- Excellent communication skills
- Strong organization and attention to detail
- Time management skills
- Good judgment and decision-making ability
- Problem-solving and analysis skills
- Initiative and teamwork orientation
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The Company
What We Do
Tireco, Inc. is one of North America's largest private brand marketers and distributors of tires and tire-related products. Founded in 1972, the company provides a comprehensive private brand program covering consumer, commercial, specialty, and wheel applications. Their mission is to create sustained value and opportunities for customers, partners, and people through the strategic use of resources.
