CRYOPDP, now part of DHL Supply Chain, has been dedicated to finding solutions for the transport of time - and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. We are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide.
JOB TITLE: Operations Driver
Overall Mission
The Operations Executive responsible for ensuring the smooth running of daily operations and transport allocation across Singapore. This role involves training and developing team members, supporting executive-level management, and fostering relationships with internal and external stakeholders. Strong communication skills are essential for maintaining these relationships and facilitating the successful execution of tasks.
Main Contribution
Customs Clearance & Documentation: Ensure all required documentation for import shipments is complete and accurate for customs clearance.
Damage Reporting: In case of damage, take pictures and report to the office for further instructions and processing.
Export Packaging & Documentation: Lodge export packages and ensure all required documentation is accurate and complete.
Labeling & Packaging: Check and accurately affix all labels on packaging. Print export shipment labels as needed.
Weighing & Verification: Weigh all packages in the office and re-confirm weight with customs for compliance.
Time-sensitive Deliveries & Collections: Manage deliveries and collections of packaging, especially those with time or temperature sensitivity.
Proof of Delivery (POD) Updates: Provide timely updates to the office on the proof of delivery, including exact time and name of the recipient.
Vehicle Maintenance: Maintain company vehicles by ensuring regular cleaning, servicing, and upkeep.
Safety Equipment Management: Keep track of fire extinguishers and first aid boxes in both the office and company vehicles.
Office Cleaning & Maintenance: Ensure the office environment is clean, organized, and well-maintained.
Packaging & Gel Pack Conditioning: Ensure the proper conditioning of packaging materials and gel packs for temperature-sensitive shipments.
Fridge/Freezer Monitoring: Continuously monitor the condition of fridges and freezers to ensure they maintain appropriate temperatures for sensitive shipments.
Licensing: Maintain necessary Hazmat and Dangerous Goods (DG) licenses, as mandated by authorities.
Additional Duties: Perform other duties as assigned by management to support the overall operations of the office.
Organisational Position
Manager's Position General Manager
Location Singapore
Interface
Internal
Singapore Operations team
Courier Drivers
Contract Drivers
External
Delivery Drivers
Service Partners
Customers
Required Skills Profile (experience/ education) High School/No experience required for an entry level position.
Language English
Specific Experience & Knowledge Required
Class 3 Driving License
Computer Skills– to print Labels/Scan
Valid drivers' license.
Ability to overcome obstacles
Proficient computer skills
Interpersonal skills ("Essential")
Communication: Strong verbal and written communication with customers and teams.
Teamwork: Ability to collaborate effectively with colleagues and external partners.
Problem-Solving: Efficiently resolve shipment-related issues.
Customer Service: Provide excellent service and timely updates to customers.
Top Skills
What We Do
Cryoport Systems is a market leader in globally integrated temperature-controlled supply chain support for critical, irreplaceable products and materials in the Life Sciences industry. We are already trusted to support over 650 active clinical trials and we support the leading commercial therapies worldwide, delivering unparalleled, integrated supply chain services for products, therapies and treatments requiring unique, specialized temperature-controlled management. As the Life Sciences constantly evolve and advance, so do we.
