Logistics Analyst

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position:

This potion has all responsibilities for the Import/Export process which should be met the regulation of medical devices and company,

including overall inbound and outbound logistics, inventory management, and 3rd party management to support business growth consistently

Effectively communicate and interface with ISI Global Logistics teams, Customer Service, RA/QA, Sales, Marketing, Field Service,

and other relevant departments.

Roles & Responsibilities:

• Coordinate import customs clearance fulfillment import requirement according to the local law and regulation
• Monitor overall inbound process to meet the business requirement and urgency
• Responsible for supporting & leading day-to-day warehouse operations covering inbound, outbound and returns.
• Communicate closely with 3PL & service providers to ensure continuous and efficient workflow
• Liaise with 3PL, Customs Brokerage, Freight forwarder to prevent or resolve if any issue occurs
• Review the service providers performance periodically
• Perform daily, monthly and annual cycle count
• Monitor safety stock level to maintain optimal stock level and check space utilization
• Inspect the monthly expenses based on the contracted rate and obtain payment approval per the monthly expense closing schedule
• Analyze the actual cost versus budget on a monthly basis
• Support special trade program such as ITA and FTA
• Respond to the request from Global Logistics team & Global Trade Compliance team in HQ
• Provide analysis of key metrics
• Manage customer backlog to expedite the fulfillment and enhance timely shipment from supplier
• Support implementation of import and export data management system
• Develop and Maintain desktop procedures, KPIs and SOPs
• Skill/Job Requirements:
• Minimum Bachelor's degree or equivalent
• Working experience in Healthcare industry is preferred
• Minimum 6 years+ experience in SCM
• Data analytical skills, skillful Excel and experience in SAP
• Strong interpersonal skill
• Excellent verbal and written communication skills in both Korean and English

Skills, Experience, Education, & Training:

• Minimum Bachelor's degree or equivalent
• Working experience in Healthcare industry is preferred
• Minimum 6 years+ experience in SCM
• Data analytical skills, skillful Excel and experience in SAP
• Strong interpersonal skill
• Excellent verbal and written communication skills in both Korean and English

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.