Job Title: Lockbox Specialist
Pay Rate: $19.00 per hour- please note this rate may be below your state’s minimum wage. Consider this when applying.
Location: Charlotte, NC
Schedule: 9pm-5:30am Sunday - Thursday
Job Summary
We are looking for a detail-oriented and dependable Lockbox Specialist to support banking operations through accurate, high-volume transaction processing. This role requires strong attention to detail, flexibility, and the ability to perform well in a fast-paced, deadline-driven environment.
Responsibilities
- Process lockbox transactions accurately and on time while meeting productivity standards
- Slice, count, sort, and distribute incoming mail
- Open envelopes and batch checks, invoices, and coupons per client instructions
- Scan documents using high-speed scanners (OPEX Falcon)
- Once work is scanned it will be prepped for storage/retention and placed accordingly
- Employees are required to perform end-of-day procedures.
- Ability to work in fast paced, deadline driven workplace.
- Perform data entry and reassociation of check images and backup documents
- Prepare outgoing mail with pre-coded alphanumeric data
- Follow internal controls, security protocols, and banking regulations
- Escalate issues promptly to management to avoid client impact
- Support other operations and administrative tasks as needed
Qualifications
- Must have a high school diploma or GED
- Must be able to pass a required criminal background check and drug screening successfully
- Bank operations, item processing, or related experience preferred but not required
- Strong 10-key and data entry skills preferred
- Ability to work independently and as part of a team
- Reliable attendance and flexibility to work additional hours with little notice
- Ability to work under pressure and meet deadlines
- Fast learner with the ability to adapt quickly and follow detailed instructions
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $19.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- High school diploma or GED
- Successful completion of a criminal background check
- Successful completion of drug screening
- Bank operations, item processing, or related experience
- Strong 10-key and data entry skills
- Ability to work independently and as part of a team
- Reliable attendance and flexibility to work additional hours with little notice
- Ability to work under pressure and meet deadlines
- Ability to learn quickly, adapt, and follow detailed instructions
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
