We're looking for a Localization Operations Manager to audit and redesign how we conduct translation and localization end to end; from content creation, through engineering delivery, to linguistic quality review. You will challenge our current tooling and AI/MT workflows, content ownership and governance models, integrate AI software development best practices, and leave behind a better process and toolset for multiple language markets, not just one.
What you'll do- Audit the current end-to-end localization and translation workflow for our three main markets, from source content definition through engineering execution to linguistic QA, defining and implementing improvements for an updated localization process.
- Evaluate and evolve our use of machine translation and AI-assisted translation tooling, including glossary ownership and governance, content classification, and where and how human review fits in.
- Define a vendor and tooling strategy for translation and linguistic quality a cross our language markets; updating our existing tool stack as needed.
- Design and roll-out evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams
- Hand off a durable process and toolset by the end of the engagement.
Who you are
Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.
You'll be a great fit if you:
- Prior experience as a Technical Program Manager, Product Manager, or Localization Operations Manager, with hands-on experience designing and implementing localization/internationalization tooling and MT/AI-assisted translation workflows.
- Strong proficiency in AI-native workflows as they relate to software development and content management. Can build tooling solutions, agents, and technical solutions where needed.
- Experience with multi-market, multi-language products at scale. Italian, French or German localization experience is a plus.
- Track record of shipping quality, speed, or cost improvements to a localization or translation operation.
- Strong stakeholder management across design, engineering, and content teams.
- Comfortable working independently on a fixed-term, outcome-driven engagement.
- Professional working proficiency in English; fluency in Italian is a plus.
- Hiring Manager Interview (1 hour)
- Case Study & Restitution
- Behavioral Interview (1h30)
- At least one reference check
- Short term position
- 9 months
- Paris or Berlin, France
- Hybrid work setup (up to 2 remote days per week)
- Start date: as soon as possible
Skills Required
- Prior experience as a Technical Program Manager, Product Manager, or Localization Operations Manager
- Hands-on experience designing and implementing localization or internationalization tooling
- Hands-on experience with machine translation or AI-assisted translation workflows
- Strong proficiency in AI-native workflows related to software development and content management
- Ability to build tooling solutions, agents, and technical solutions where needed
- Experience with multi-market, multi-language products at scale
- Track record of delivering quality, speed, or cost improvements to localization or translation operations
- Strong stakeholder management across design, engineering, and content teams
- Ability to work independently on a fixed-term, outcome-driven engagement
- Professional working proficiency in English
- Italian, French, or German localization experience
- Fluency in Italian
What We Do
Since Doctolib's creation in 2013, we have had one purpose: strive for a healthier world. 1. We aim to improve the daily lives of care teams by providing them with a new generation of technologies and services. 2. We aim to improve health for all, by offering a fast and frictionless journey for all care episodes, creating new ways for people to receive care and empowering them to become actors of their health. At Doctolib, we are honored to work in the healthcare field and we believe that innovation in healthcare should be handled differently. We apply 4 guiding principles in everything we do: 1. We create helpful solutions for care teams and people. 2. We serve everyone equally and create well-designed and accessible technologies. 3. We team up with our users to strive for a healthier world and act as one team. 4. We protect our users' privacy. It’s their health, their data. To achieve our purpose, we are assembling a team dedicated to improving healthcare, with a human-centric approach and an entrepreneurial mindset. www.doctolib.com
