The Local Technical Support Engineer provides expert technical support for power management solutions in Japan. This role supports sales and partners with product selection, system design, and proposal development. Responsibilities include delivering technical training, assisting with marketing events, and collaborating with the Asia Product Team on new product initiatives and go-to-market programs
RESPONSIBILITIES
- Provide engineering support on technical and application to the Sales & Channel.
- Provide technical advice on Power product application and selection.
- Provide engineering and installation design of Power System.
- Write technical proposal, drawing and design presentation.
- Generate Bill of Quantity and provide technical specification for proposed design.
- Provide product & FAT configuration and submit SFA/ETO request.
- Assist Marketing on local event in enabling the Customers, Partners and Consultants
- Provide Power product training (new or refresher) to the sales and partners.
- Provide account management assistance to specific consultants, contractors and end users to win the bid.
- Assist Asia Product Team on Power:
- Go-To Market Program
- Completing NPDI (New Product Development and Introduction) Program
QUALIFICATIONS
- Bachelor Degree in Electrical Engineering or related disciplines
- Strong technical and application knowledge of Power (UPS), also Electrical Distribution Design
- 5 years of relevant experience in Data Center Facility, Power, Product Sales & Marketing
- Business level of Japanese Proficiency (JLPT N2 level or above)
- Experience in data center design preferred
TIME TRAVEL REQUIRED
- 20%
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130[SJA1] countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.
Skills Required
- Bachelor's degree in Electrical Engineering or a related discipline
- Strong technical and application knowledge of power systems and UPS products
- Knowledge of electrical distribution design
- Five years of relevant experience in data center facilities, power, product sales, or marketing
- Business-level Japanese proficiency, JLPT N2 or above
- Experience in data center design
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
