Operations Lead

You will:

• Manage local operations and oversee the financial budget for the Croatian entity;

• Handle banking operations, including payment entry, approval, and release processes;

• Support and coordinate local financial activities, including budgeting, invoicing, cash flow planning, salary payout coordination, yearly closing procedures, and cooperation with the external accounting partner;

• Coordinate business trip documentation, per diems, and related financial processes in collaboration with accounting;

• Ensure smooth HR operations and compliant HR document flow in accordance with the Croatian Labour Act (Zakon o radu);

• Coordinate employment contracts, annexes, onboarding, offboarding, and termination documentation in partnership with central HR and payroll teams;

• Support local recruitment activities and hiring coordination;

• Supervise and coordinate the daily work of a junior operations/administrative employee, including task planning, quality control, and on-the-job guidance;

• Collaborate closely with central Operations, Finance, Payroll, HR, and IT teams on local and regional initiatives;

• Oversee day-to-day office management and operational activities for the Zagreb office;

• Manage the local employee benefits budget and support employee-related initiatives.

Requirements:

• Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or a related field;

• Previous experience in accounting, finance, or a related administrative/financial role;

• Native-level Croatian and upper-intermediate English language skills, both written and spoken;

• Strong analytical thinking and willingness to learn and develop within a dynamic professional environment;

• High level of accuracy, responsibility, and attention to detail;

• Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment;

• Proficiency in Microsoft Excel and/or Google Sheets; 

• Strong organizational and communication skills with a proactive and solution-oriented mindset.

Benefits:

• Professional Growth – We support your career development, offering performance and salary reviews once a year to ensure your progress is recognized and rewarded;
• Flexible Working Hours – Manage your workday with flexibility and the option to work from home when needed, while enjoying our city-centre office as a convenient, collaborative workspace;
• Culture & Connection – From team bonding activities like Christmas parties and summer events to spontaneous celebrations, monthly breakfasts, or team lunches, we celebrate wins—big or small—together;
• International Offsite Trips – Each year, we travel to an exciting destination to spend time with the entire Civitta team, strengthening connections and creating unforgettable memories;
• Gifts Programme – Welcome boxes, birthday surprises, and holiday cheer ensure your special moments are always recognized;
• Continuous Learning – From expert-led trainings to personal development budgets, your growth is our priority.