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The Flex Sales Representative is responsible for acquiring, onboarding, retaining, and growing customer accounts within a remote sales environment. This role manages the full sales lifecycle, develops customer relationships, identifies growth opportunities, and serves as a trusted advisor to customers. Success in this role requires strong sales acumen, customer relationship management, and the ability to drive profitable growth while delivering exceptional customer experience.This is an onsite role (Monday - Friday) in Rosemont, IL.
RESPONSIBILITIES
- Drive new customer acquisition through prospecting, lead qualification, consultative selling, and successful onboarding activities.
- Manage and grow an assigned portfolio of customer accounts by developing relationships, identifying growth opportunities, and driving customer retention, profitability, and long-term success.
- Manage customer coverage and account alignment activities to support effective portfolio management, business continuity, and sales resource optimization.
- Develop account growth strategies that increase sales, profitability, customer retention, and share of wallet.
- Identify customer needs and recommend products, services, and solutions that drive business value.
- Conduct pricing and contract discussions within established company guidelines.
- Utilize Salesforce and other sales tools to manage customer activity, opportunities, and account information.
- Partner cross-functionally with Operations, Marketing, Customer Support, Credit, and other internal teams to support customer success.
- Monitor account performance and proactively address opportunities and risks.
- Maintain a high level of customer satisfaction while achieving sales objectives.
- Exercises judgment and discretion in managing customer relationships, prioritizing opportunities, recommending solutions, and executing sales strategies within established guidelines.
- Participate in training, coaching, and professional development activities to continuously enhance sales effectiveness, product knowledge, and job performance.
- Other duties as assigned.
SUPERVISION:
- N/A
RELATIONSHIPS
- Internal: Work closely with Local Sales Leadership, Customer Contact Team, and Operations teams
- External: Customer contacts for all assigned accounts, build broker relationships at the market level
WORK ENVIRONMENT
- On-site: The associate in this role is expected to perform assigned responsibilities inside a US Foods office-based environment.
- Professional call-center-style environment with CRM, phone, and digital tools
- Frequent collaboration with sales enablement, marketing, and field sales teams
MINIMUM QUALIFICATIONS
- 3+ years of sales, account management, or related customer-facing experience, or a combination.
- Proven ability to acquire new business and grow existing customer relationships.
- Experience managing multiple customer relationships simultaneously with strong organizational discipline.
- Ability to exercise judgment and make business decisions within established guidelines.
- Strong communication, negotiation, presentation, and consultative selling skills.
- Strong analytical and problem-solving capabilities.
- Proficiency using CRM systems.
- Self-motivated with the ability to prioritize workload independently, meet deadlines and follow through on commitments.
- Ability to effectively manage a high-volume portfolio of customer relationships.
- B2B sales experience
EDUCATION
- High School Diploma or GED required.
CERTIFICATIONS/TRAINING
- N/A
LICENSES
- N/A
PREFERRED QUALIFICATIONS
- Proficiency in Salesforce
- Experience in food service distribution, hospitality, and/or restaurant management
- Bachelor’s Degree
PHYSICAL QUALIFICATIONS
- Standard required physical activities including length of time performing each activity.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
#LI-EG1
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$27 - $42***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
Skills Required
- 3+ years of sales, account management, or related customer-facing experience, or an equivalent combination
- Ability to acquire new business and grow existing customer relationships
- Experience managing multiple customer relationships simultaneously with strong organizational discipline
- Ability to exercise judgment and make business decisions within established guidelines
- Strong communication, negotiation, presentation, and consultative selling skills
- Strong analytical and problem-solving capabilities
- Proficiency using CRM systems
- Ability to prioritize workload independently, meet deadlines, and follow through on commitments
- Ability to effectively manage a high-volume portfolio of customer relationships
- B2B sales experience
- High school diploma or GED
- Proficiency in Salesforce
- Experience in food service distribution, hospitality, and/or restaurant management
- Bachelor's degree
US Foods Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Foods and has not been reviewed or approved by US Foods.
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Healthcare Strength — Medical, dental, and vision coverage with multiple plan options and day-one eligibility in many roles is highlighted as a relative strong point. Union agreements and company materials reinforce that health coverage is a core part of the total rewards package.
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Strong & Reliable Incentives — Incentives such as overtime, case/stop pay, and uncapped commissions often boost earnings in delivery, warehouse, and sales roles. Earnings can rise notably when hours are heavy or targets are met.
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Retirement Support — A 401(k) plan is standard, and recent union contracts add pension coverage in some locations. Together these programs support longer-term financial security.
US Foods Insights
What We Do
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more. ------------ Rules of Engagement Statement: We are proud to support community engagement on the US Foods LinkedIn page, and we're excited to see your comments, photos and videos. Please note that the views expressed by the community do not necessarily reflect those of US Foods. Before posting, please take a moment to read our rules for community content. We reserve the right to remove content that violates these rules. 1. Don't break the law. Content that appears to break the law or that advocates for breaking the law also is not permitted. 2. Be polite and courteous to everyone, even those you disagree with. This also means you may not post anything that is threatening, harassing, abusive, bullying, discriminatory, profane, sexually explicit, obscene, violent, gruesome, or similarly objectionable. 3. Stay on topic for this community and dialogue. Off-topic content may include but is not limited to irrelevant or out of context material, spam, promotional content, and links to third-party sites. 4. Follow LinkedIn's Terms and Conditions. 5. All posts must be by a real person and from a real profile. Content from fake or anonymous profiles is not permitted. 6. Our employees must also follow all of our applicable policies and guidelines, including but not limited to our Code of Conduct and Electronic Social Networking Policy
