Local Community Manager

What we’re looking for:

We are seeking a dynamic Local Community Manager who is a catalyst for driving sales growth, is highly adaptable, and is able to enhance Custom Ink’s brand presence within the community. This role is ideal for a proactive team member with a strong track record in sales, fostering long-term customer relationships, and community engagement.

• 4+ years of experience in sales or a high-volume customer service role.

• Proven ability to drive sales and develop strategies for market growth.

• Excellent communication skills and the ability to build strong relationships.

• Experience with Google Suite and comfort with learning new technological systems; Salesforce proficiency is a plus.

• Ability to travel within the local market as needed (minimum 10%).

The perks! 

• Flexible time off

  • 15 paid days off in your first year. Bumps up to 25 in your second! Plus major holidays. Adjustments for specific state employment laws.

• Accessible health insurance options with wellness incentives and no deductible.

• Complimentary vision insurance.

• 401(k) match, comprehensive life insurance, and company-sponsored Short and Long-Term Disability coverage.

• Continuous learning and professional development opportunities.

• Exclusive employee discounts, Company and Team Swag

• Perks at Work Program: Access discounts on a wide range of products and services at no additional cost.

• Inclusive dress code policy; express your authentic self​​!

The annual base salary range for this position is $60,000 plus bonus based on individual performance. Placement within the range is determined by a variety of factors, including but not limited to: knowledge, skills, years & depth of experience, and equity with internal team members.​ 

What you’ll do:

• Drive local sales initiatives to meet and exceed sales targets.

• Proactively engage with the community through events, local outreach, and strategic partnerships to enhance market presence and penetration.

• Regularly connect with customers via phone, email, and in person to strengthen the relationship between the Local Community Manager, Custom Ink, and the client.

• Provide exceptional service by aligning our offerings with customer needs using various training tools.

• Maintain high standards of operation and productivity within the local market.

• Actively participate in and contribute to local commerce and networking groups.

• Enhance Custom Ink’s visibility and reputation within the community through active engagement and promotional events.

• Collaborate with neighboring markets to ensure cohesive brand representation and community involvement.

How you’ll be measured:

• Achievement of sales goals and strategic objectives.

• Customer satisfaction and engagement metrics.

• Effectiveness of community outreach and promotional activities.

• Contributions to team efforts and overall market growth.

How you’ll make a difference:

As a Local Community Manager, you will lead our efforts to connect with and empower local communities through our products and services. Your role will directly influence our brand’s local market share and contribute to our broader mission of bringing people together.

Cover letters are preferred (not required), Custom Ink values individuality, so use your judgment and write to us in your own voice.

CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.

Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.

Custom Ink will only consider applicants who reside in states where it is registered to do business as an employer. We are currently not registered in the following states: AK, AR, CT, HI, ID, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, ND, NH, NM, OK, RI, SD, UT, VT, WV, WY.