Join the 1st Franklin team as a Loan Sales Representative.
Salary: $14.00 to $15.75 per hour
This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.
Principal Accountabilities and Key Activities
- Recommends product and services to support individual, branch sales goals, and customer expectations
- Markets branch products and services to customers and potential customers
- Conducts assigned collection calls of customer accounts to arrange payment
- Seeks opportunities to originate new loans with new and existing customers
- Develop knowledge of credit underwriting methods and sales tools
- Ensures customer information is correct and documents interactions
- Consistently meets or exceeds branch and individual goals
- Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
- Builds internal and external relationships
- Ensures customer confidentiality and privileged information is maintained
- Adheres to all 1FFC policies and procedures dialogues
- Complies with all State and Federal regulations
- Participates in personal development
- Exhibits knowledge of all 1FFC products
- Seeks additional opportunities and responsibilities
Education, Qualifications and Experience
- High School Diploma or equivalent
- Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
- Ability to meet current Licensing requirements of various States and Federal regulators
- Demonstrate the ability to analyze relevant information and apply individual judgment
- Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
- Ability to maintain confidential business and personal information
- Action and result focused
- Strong communication skills (verbal / written)
- Proficient with MS Office Suite products
- Possess a valid driver's license and the ability to operate an automobile
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About Us:
1st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
Skills Required
- High School Diploma or equivalent
- Ability to meet current Licensing requirements
- Strong communication skills (verbal/written)
- Proficient with MS Office Suite products
- Valid driver's license
What We Do
Since 1941, 1st Franklin Financial Corporation has had one goal—Serving communities by offering opportunities to individuals and families through financial services. It’s been over 85 years since Founder Ben F. Cheek, Jr. made his first $34 auto loan. While times have changed, our commitment to customers has not. Our customers know us and more importantly, we know them. This commitment is why we’ve been able to help generations of families in times when they have needed us most. With over 325 loan offices in 8 states, 1st Franklin Financial Corporation continues to provide personal loans, supplying our customers with the cash they need. With offices located primarily in rural locations, we understand the struggles in these areas. We offer loans for auto repairs, home improvements, or debt consolidation. We can help with starter loans, wedding loans, medical expense loans, funeral loans, or a small personal loan to help you meet day to day expenses. We also offer Retail Sales Financing to help our local small businesses grow. Whatever the need, we can answer all of your loan questions and help you find a solution.
