LMS Coordinator

LMS Coordinator 

Company Summary   

LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. LCPtracker has offices in New Braunfels, TX, Orange CA, and Fenton, MI, and helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding. Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register. 

Position Summary  

The LMS Coordinator is responsible for designing, maintaining, and enhancing training resources that support LCPtracker clients, internal teams, and partners. This role ensures that learning materials and system-based training experiences remain current, accurate, and easy to use. This position combines instructional content development with system oversight, helping deliver effective training through the LMS and Knowledge Center while supporting broader education and compliance initiatives. 

Primary Duties and Responsibilities 

• Update and maintain Knowledge Base to ensure accuracy and alignment with product updates 

• Develop new documentation, guides, and learning resources across all product lines as requested 

• Collaborate with internal stakeholders to translate complex information into clear, user-friendly content 

• Contribute to course creation by drafting, editing, and refining learning materials 

• Prepare release communications, proposals, and RFP content to support business initiatives 

• Ensure all content meets company branding, tone, and compliance standards 

• Manage and maintain training content within the LMS 

• Configure courses, learning paths, and content updates within the learning platform 

• Enhance training materials, including videos, audio, and presentations 

• Monitor LMS performance and generate reports on user engagement, completions, and trends 

• Implement system updates and improvements to optimize the learning experience 

• Serve as a primary contact for training-related inquiries from internal teams and external users 

• Support onboarding efforts by introducing employees to training tools and resources 

• Troubleshoot LMS, content, and access issues; coordinate with vendors as needed 

• Maintain organized documentation repositories and ensure data accuracy across systems 

• Partners across teams to identify training needs, improve processes, and support continuous improvement initiatives 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Core Competencies 

• Strong written communication and ability to simplify complex information 

• Attention to detail with a focus on accuracy and quality 

• Effective time management and ability to prioritize competing tasks 

• Problem-solving mindset with the ability to evaluate and resolve issues 

• Proactive approach with a willingness to take initiative 

• Collaborative and adaptable in a cross-functional environment 

• Professional discretion when handling sensitive information 

Work Environment 

This position performs its duties from the New Braunfels, TX office. The role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, mobile devices, and related technology. 

Physical Requirements 

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms. Ability to lift and move up to 25 pounds. 

Position Type and Expected Hours of Work 

This is a full-time nonexempt position. Days/hours worked are dependent on the workload at the time. General availability and presence in the office is expected during regular business hours Monday-Friday. However, some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.  

Travel 

There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat.  Attendance at our annual User Conference as assigned. 

Salary Range 

The hourly rate range is $25-$30 per hour. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

Benefits 

Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits: 

• Paid Time Off 

• 10 Paid Holidays 

• Phantom Stock 

• 401k Plan with up to 4% company match 

• Medical Benefits (Health, Vision and Dental) 

• Life Insurance (company paid) 

• Long-Term Disability and Short-Term Disability (company paid) 

• Employee discounts and perks program   

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LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF) 

LCPtracker, Inc. is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances. 

LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at [email protected].  

Education and Experience 

• Strong understanding of the LCPtracker platform required 

• Associate or bachelor’s degree preferred 

• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams, SharePoint) 

• Experience working with a learning management system preferred 

• Familiarity with content creation tools (e.g., video editing or screen capture software) is a plus 

• Background in training, education, or instructional content development is beneficial 

• Ability to work effectively as part of a collaborative team