SUMMARY
Support learning technologies (ex: learning management system, learning communities, podcasts, intranet site, e-learning, etc.). Support the design, development, implementation, and coordination of company learning and development programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following:
- Manages company Learning Management System ("LMS").
- Uploads and maintains course offerings and other resources in LMS.
- Regularly reviews and rationalizes course content to provide optimal level of resources to the business.
- Reviews, tests, and implements system updates; updates documentation and training to stay current with these updates.
- Researches and resolves issues related to the LMS; understands integration of LMS with broader human capital management system.
- Maintains LMS Troubleshooting Guides
- Collaborates with others by researching training needs, planning courses, organizing materials, and conducting and facilitating training sessions.
- Partners with colleagues to understand broad business objectives and how learning technology can support these needs.
- Serves as internal learning technology subject matter expert; trains internal partners and administrators on LMS functionality.
- Stays abreast of learning technology trends and makes recommendations on how they can be applied in the business.
- Ensures that all appropriate reports are developed, processed, and distributed to stakeholders.
- Creates audio and video materials for training and learning programs Assists in the development of e-learning modules.
- Uses learning metrics and analytics to measure the impact of learning solutions.
- Coordinates requested or planned development activities.
- Performs other job-related duties as required.
SUPERVISORY/MANAGEMENT AUTHORITY
No supervisory/management authority.
EDUCATION AND EXPERIENCE
Bachelor's degree in related field, 1-3 years of training and development and learning systems experience, plus 1 year of working in a corporate environment, or an equivalent combination of education and experience. Experience complying with SCORM and AICC e-learning standards.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent communication skills to interact to inquiries in a professional, courteous, effective manner.
- Excellent organizational skills, and problem-solving skills.
- Ability to use good judgement to prioritize and promptly escalate issues.
- Working knowledge of Microsoft PowerPoint, Excel, Outlook, and Word.
- Experience complying with SCORM and AICC e-learning standards.
- Experience developing learning content with Articulate and Vyond.
- Excellent attention to detail.
- Curiosity, learning agility and pride in one's work.
WORK ENVIRONMENT
Work is primarily performed in a climate-controlled office setting.
What We Do
Cherokee Nation Businesses is the tribally owned holding company of Cherokee Nation.
Our mission is to grow and strengthen Cherokee Nation’s economy through innovation, diversification and job creation. We employ more than 8,000 people worldwide, working within 45 companies across three business units that generate nearly $2 billion in annual revenue. With our continued growth, we’re committed to the success of Cherokee Nation Businesses and the citizens of Cherokee Nation.