LMS Administrator

SUMMARY

Support learning technologies (ex: learning management system, learning communities, podcasts, intranet site, e-learning, etc.). Support the design, development, implementation, and coordination of company learning and development programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Manages company Learning Management System ("LMS").
• Uploads and maintains course offerings and other resources in LMS.
• Regularly reviews and rationalizes course content to provide optimal level of resources to the business.
• Reviews, tests, and implements system updates; updates documentation and training to stay current with these updates.
• Researches and resolves issues related to the LMS; understands integration of LMS with broader human capital management system.
• Maintains LMS Troubleshooting Guides
• Collaborates with others by researching training needs, planning courses, organizing materials, and conducting and facilitating training sessions.
• Partners with colleagues to understand broad business objectives and how learning technology can support these needs.
• Serves as internal learning technology subject matter expert; trains internal partners and administrators on LMS functionality.
• Stays abreast of learning technology trends and makes recommendations on how they can be applied in the business.
• Ensures that all appropriate reports are developed, processed, and distributed to stakeholders.
• Creates audio and video materials for training and learning programs Assists in the development of e-learning modules.
• Uses learning metrics and analytics to measure the impact of learning solutions.
• Coordinates requested or planned development activities.
• Performs other job-related duties as required.

SUPERVISORY/MANAGEMENT AUTHORITY

No supervisory/management authority.

EDUCATION AND EXPERIENCE

Bachelor's degree in related field, 1-3 years of training and development and learning systems experience, plus 1 year of working in a corporate environment, or an equivalent combination of education and experience. Experience complying with SCORM and AICC e-learning standards.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent communication skills to interact to inquiries in a professional, courteous, effective manner.
• Excellent organizational skills, and problem-solving skills.
• Ability to use good judgement to prioritize and promptly escalate issues.
• Working knowledge of Microsoft PowerPoint, Excel, Outlook, and Word.
• Experience complying with SCORM and AICC e-learning standards.
• Experience developing learning content with Articulate and Vyond.
• Excellent attention to detail.
• Curiosity, learning agility and pride in one's work.

WORK ENVIRONMENT

Work is primarily performed in a climate-controlled office setting.