Litigation Specialist

At Frontline Insurance, we are on a mission to Make Things Better, and our Litigation Specialist plays a pivotal role in achieving this vision.  We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. 

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Litigation Specialist where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Litigation Specialist enjoys robust benefits: 

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. 

What you can expect as a Litigation Specialist:

• • Detail-oriented with strong organizational, negotiation, influential, and customer service skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
  • Demonstrated ability to work effectively, independently and within a collaborative team-oriented environment using sound judgment in decision-making.
  • Demonstrated ability to manage relationships with both internal and external customers.
  • Excellent communication skills both oral and written with strong presentation skills
  • Strong analytical and problem-solving skills. Ability to review lawsuits for potential deficiencies and provide recommendations as to the viability of a negotiated settlement versus continued litigation.
  • Demonstrated proficiency with MS Office products (Outlook, Word, Excel, PowerPoint) and claims related software applications
  • Use technological knowledge of estimating and repair methods to review and compare estimates for overlap, pricing, understanding of proper industry standards and repair options and assess the potential effect on jury views and trial outcomes
• • Audit complex residential and commercial open claim files for accuracy and completeness and to assure company and State required guidelines are followed. 
  • Record results of open claims audits and present findings in meetings with Legal Management and Adjusters. 
  • Perform analysis, identify trends, and provide recommendations to improve technical and procedural aspects of claims handling. 
  • Identify Adjuster coaching opportunities and communicate findings to management. 
  • Participate in legal meetings as requested by Claims Managers
  • Assist VP of Legal and Claims QA in identifying training needs and developing and organizing training materials, multimedia visual aids, and other educational materials.
  • When Complex Claims are identified as on track to go to the legal department, take over the adjustment of those claims, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make a coverage recommendation, and issuing a payment with the applicable authority level.
  • Maintain appropriate diary on pending claims. 
• • Report all suits, time limit demands, and mediations. Request pre-mediation and pre-trial reports timely from counsel.
  • Maintain knowledge of current industry developments, case law changes and best practices.
  • Forwards files with subrogation potential for collection in a timely manner
  • Makes referrals to SIU as warranted.

What we are looking for as a Litigation Specialist: 

Why work for Frontline Insurance? 

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.

We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive. 

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.