Literacy Advisor

We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book.

Now’s your chance to join the best team in Brooklyn!

The Literacy Advisor at the New Lots Adult Learning Center will provide direct instruction, support for volunteers and instructional staff, academic advisement, career coaching, and case management services to motivate students from all reading levels to promote self-efficacy and life-long learning. The Literacy advisor will also organize, develop, and facilitate instructional programming and workplace development activities that integrate learning platforms and educational technologies to engage students in person and remotely.

The Literacy Advisor will facilitate student transitions from lower level to higher education, maintaining accurate referral information and coordinating services with adult education providers, workforce systems, and job training programs among others. The Literacy Advisor will collaborate with Workforce 1 and other networks and community-based organizations to help improve BPL partnerships and create easily accessible resources and referral systems to help students overcome any barriers preventing them from participating or achieving their goals. The Literacy Advisor will work collaboratively with the site manager, office associate and other program/departmental staff to ensure the success of Adult Learning Center programming and other programs within the department.

The Literacy Advisor will be second-in-charge of the Adult Learning Center, and a liaison to the floating Literacy Advisor and other education programs within the department. This position will act as a resource to the other BPL Adult Learning program staff in the delivery of adult basic education programming. This position reports to the Adult Learning Center Site Supervisor.

This is a full-time union position. The hiring salary for the position is $58,786.00 annually.

Responsibilities:

• Implement and communicate library program policies and procedures

• Provide stellar customer service; assist with the day-to-day , which includes assisting walk-ins, triaging multiple phone line, tech support; be able to collaborate with a team to ensure program standards are being met promptly

• Maintain an in-depth knowledge base in adult learning (reading levels K-12)

• Serve as the lead education support staff for the Adult Learning Center (model, monitor, serve as an assessor/advisor, and lead instruction)

• Provide individual and group advisement focused on educational and career planning, goal setting, barriers to persistence and achievement for students to stay on track

• Provide training, support, and guidance to instructional staff in key teaching and learning strategies, advisement, and assessment

• Address instructional needs for staff to facilitate programming and workplace development activities that utilize technology, Google Classroom, Zoom, and learning management systems

• Maintain accurate class observations, student case notes/progress in Salesforce database by required deadlines

• Observe and confer with instructional staff through group/classroom observations and feedback

• Facilitate groups/classes and assist with maintaining program curriculum

• Coordinate, plan, and/or facilitate informational workshops/special programming for students (next steps, social services, math/writing workshops, etc.)

• Administer assessment tools (TABE/GED Readiness) and analyze to develop instructional plans

• Assist with outreach, recruitment, assessment, orientation, and placements of students

• Assist with training volunteers and instructional staff by introducing instructional strategies, interventions, monitor and support instruction delivered by volunteers

• Participate in ongoing professional development and stay abreast of adult learning best practices, workforce development and adult basic education

• Complete other duties as necessary, especially in the absence of the site manager

Qualifications

• BA Degree in Education or related field, MA a plus

• 1-2 years’ experience in Adult Education; experience teaching ABE/HSE, workplace literacy and digital literacy in-person and remotely

• Excellent communication, interpersonal, and customer service skills in person and remotely

• Proficiency in Outlook, Microsoft, TABE, Salesforce, Google Suite, Google Classroom and Zoom

• Knowledge of current ABE/HSE theory and practice; experience with literacy and HSE pathways are a plus; familiarity with Common Core Standards and CUNY Career Kits/HSE Curriculum preferred

• Experience in successful academic advisement, career development, guidance, and counseling

• Experience developing curricula for lower-level and HSE level, integrating technology

• Ability to work as part of a diverse team and be familiar with the assigned location of the Adult Learning Center community

Physical Demands

• Travel to various branches and partner locations regularly; work from other locations as assigned.

• Must be able to work varied schedule, including evenings and Saturday. Schedule typically includes working two evenings per week and two Saturdays per month; schedule is determined by the needs of the program

Work Schedule:

Mon/Wed/Fri 9:15AM-5:00PM

Tues/Thurs 12:45PM-8:00PM

Sat. 9:45PM-2:15PM

We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.

Brooklyn Public Library is an equal opportunity employer.