IT Support Specialist (Linux)

Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world’s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more at www.silabs.com.

What does the IT Team do?
The Silicon Labs IT team is a tight group of global IT professionals, many of them generalists, with a broad understanding of transformational technology initiatives and a passion for innovation and providing business value through technology.  We care about the business we support and take pride in the technology services we deliver, and go the extra mile to “Do the Right Thing” for Silicon Labs.
What are the primary responsibilities?

• Installing, configuring, and troubleshooting laptops and desktop PCs in a heterogenous technology environment (Linux, MacOS and Windows)

• Supporting users with onboarding and offboarding tasks, including equipment preparation, account provisioning, and workspace setup

• Managing, coordinating, and implementing software upgrades, patches and hotfixes on Linux workstations.

• Managing Linux user accounts, group permissions, sudo access, and SSH configurations

• Maintaining and improving shell scripts or automation tools for system configuration and user environment setup.

• Providing hands-on, face-to-face IT support to employees in the office, assisting with hardware issues, peripheral setups, meeting room equipment, and general IT needs

• Analyzing error logs and resolving problems associated with the operating system services, hardware, applications and software

• Monitoring systems performance, ensuring compliance with security standards, identifying vulnerable areas and providing protection

• Keeping the users’ overall IT experience top of mind during all aspects of troubleshooting and problem resolution

• Balancing ticket backlog and day-to-day support duties independently

• Understanding the ‘big picture’ of Silicon Labs’ deliverables to effectively prioritize work and follow through with all constituents, from individual contributor to senior leadership

What are the required skills or experience?

• Bachelor’s degree or equivalent in training, plus 2-3 years of work experience in Linux system administration, IT support or related field

• Solid hands-on knowledge of Linux: RedHat or Ubuntu or CentOS or Debian or Fedora

• Windows and MacOS knowledge

• Comfortable with Shell, Perl, Python or YAML

• Self-starter with a service-oriented mindset—enthusiastic, courteous, composed under pressure, and highly organized

• Strong verbal and written communication skills

• Strong problem-solving abilities and attention to documentation

Having these skills would be a great advantage: 

• Working knowledge of the following IT platforms and concepts:

  • ServiceNow

  • Active Directory

  • Microsoft O365 Administration

  • Confluence/JIRA

  • Zoom and A/V components such as TV’s, projectors, conferencing systems

• Additional Linux certifications (RHCT, RHCE and LPIC) 

Budapest Perks & Benefits

You would be working from our office in Budapest, in Graphisoft Park, next to the riverbank of the Danube. We also offer: 

• Annual Budapest travel card or parking in the office garage

• Great cafeteria system

• Opportunity to join Employment Stock Purchase Plan

• Private health care access

• Life and accident insurance for every employee

• Contribution to a voluntary private pension fund

• AYCM card option

• Possibility to meet with the executive team regularly

• Supportive and multicultural office with enthusiastic, hard-working colleagues

We prioritize the time for social activities, competitions, after work dinners and so much more! 

Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.