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Syntegon is a global leader in process and packaging technology. With about 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and
sustainable technologies for the pharmaceutical, food and confectionary industries. Let's contribute together to ensure that people worldwide are provided with high-quality medications and safely packaged food.
Position Summary
As a Line Optimization Specialist, you'll forge robust customer alliances, collaborate closely with aftermarket sales and project teams to drive aftermarket business. Your role includes spearheading high-value line tuning projects, generating reports aligned with customer KPIs, promoting aftermarket solutions, and nurturing relationships with both external and internal customers. You'll also mentor technicians, support field service needs, and offer technical expertise for modernization projects.
Key Responsibilities
- Build customer partnerships to drive aftermarket services business working very closely with the service sales and project teams.
- Perform high value line tuning / optimization projects.
- Organize and actively participate in audits (sometimes alone /sometimes leading a team)
- Provide positive leadership and influence for the team.
- Produce reports via observations and data in line with customer KPI’s.
- Communicate findings with the customer and in conjunction with the service sales manager.
- Highly promote aftermarket processes and obsolescence solutions to customers while onsite.
- Develop a strong relationship with the modernization project team (NAM and overseas)
- Train/Mentor service technicians to handle on-going service delivery and the service of specialized machines when appropriate.
- Support field service needs for repairs and maintenance of equipment in special circumstances.
- Inform FS manager of upcoming training opportunities for less experienced field service technicians.
- Provide technical expertise to modernization projects where appropriate. Perform site management on CoC and Modernization projects when necessary.
- Other tasks as assigned by Modernization Manager / Sales Director
Qualifications
- Must possess an Bachelor's degree in Mechatronics or Automation or an equivalent combination of education and experience
- Must have at least 8 years of work experience in the packaging industry
- Must have a minimum of 5 years in the pharmaceutical packaging industry
- Must have 2 years sales experience in the packaging industry.
- Must have a minimum of 2 years of experience working with PC’s and Microsoft Office
- Project Management Experience Preferred.
Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
- FIRST Robotics (For Inspiration and Recognition of Science and Technology)
- AWIM (A World In Motion)
By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
The compensation range for this position is $50-$60/hour. Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At Syntegon compensation decisions are dependent on the facts and circumstances of each case. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.
All your information will be kept confidential according to EEO guidelines.
NOTE: All official Syntegon job postings can be found at www.syntegon.com. Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.
Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:
- FIRST Robotics (For Inspiration and Recognition of Science and Technology)
- AWIM (A World In Motion)
By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
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What We Do
Processing and packaging for a better life – this is what 5,800 Syntegon employees work for every day. Be it with individual machines, systems, or services, we help you – our customers in the global pharmaceutical and food industries – to improve people's lives. For that we look back on more than 160 years of experience. In the pharma sector, our intelligent solutions enable the safe and high-quality production, processing, filling, inspection, and packaging of your liquid and solid pharmaceuticals. In the food industry, our flexible and reliable technologies produce and package confectionery, dry food, frozen food, and dairy products. With 1,100 service experts and a comprehensive service portfolio throughout the entire machine lifecycle from spare parts management to digital line optimization, Syntegon lays the foundation for your smooth production processes. In everything we do, our more than 37 sites in almost 20 countries keep a firm eye on our impact on the environment and society. Syntegon is a leader in the development of sustainable packaging solutions, reduces the energy consumption of its machines and pursues ambitious goals to lower its emissions. Imprint: www.syntegon.com/imprint Privacy Statement: www.syntegon.com/privacy-statement
