Lifestyle Director

Are you passionate about creating vibrant, engaging experiences? Del Webb Hickory Greens, a premier active adult community located close to Strongsville, OH, is seeking an enthusiastic Lifestyle Director – Event Planner to help enrich the lives of our residents.

At Hickory Greens, we offer an active, amenity-rich lifestyle, and we’re looking for someone with a knack for crafting memorable events and programs. In this role, you’ll lead the charge in planning, coordinating, and promoting a wide variety of activities—social events, recreational programs, cultural outings, travel opportunities, and more. Your creativity will help foster a dynamic, connected community.

Primary responsibilities are centered on strategic planning of all resident programs within a developing Active Adult HOA Community.  This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as recreational, social, travel, cultural, educational and entertainment.   

Position Responsibilities:

• Partners with the Community Manager to identify, coordinate and market all community events, programs and services.
• Coordinate the development of content, branding, distribution, and other necessary information related to Association newsletters or other lifestyle public relations and marketing publications as assigned.
• Generate flyers and create advertisements for all community events.
• Oversee committee lifestyle and events team and ensure compliance of all vendors utilized.
• Oversee support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.
• Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
• Work with residents to assist in the establishment of chartered clubs.
• Work with residents to assist in the establishment of interest groups.
• Secure all entertainment, food, decorations, and items necessary to fulfill events.
• Facilitate all community events from setup to teardown.
• Facilitate the marketplace sponsor program.
• Facilitate room rental process with residents.
• Manages all reservations submitted via community website.
• Manages the fitness program for the community.
• Attend all committee meetings that pertain to events and lifestyle.
• Assess overall success of events through focus groups and evaluations.
• Partners with AAM's Management Team to ensure compliance with State and Federal Association Management Laws.
• Develops a working relationship with community board members and various committees.
• Reviews monthly financials as it pertains to events and submits community accounts payable for events as directed by Community Manager.
• Maintains accurate and current association records, calendars, and website.
• Maintains strict adherence to community and company deadlines.
• Perform other duties as directed.

Knowledge, Skills, and Abilities:

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within a developing Active Adult HOA Community.
• Effective and dynamic public speaking skills. 
• Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
• Computer proficiency with respect to Microsoft Office Suite, database software, internet, and website portals, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc.
• Ability to lead people and get results through others.
• Ability to interact and work positively and effectively with staff, volunteers, and board members at all levels.
• Ability to organize and manage multiple priorities and meet deadlines.
• Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
• Ability to problem solve exercising good judgment and decision making.
• Ability to adapt and adjust to change.

 Physical Demands & Work Environment:

• Position involves sitting, standing, and movement throughout the day.
• Must be able to lift, carry and manage equipment and supplies up to 50 pounds.
• Utilizing a computer in an office setting.
• Physically able to work indoors or outdoors in varied weather conditions.
• Use a ladder and participate in and train others in the rules of activities.
• Capable of working extended hours, to include evenings, weekends, and holidays.

Qualifications Education Required High School or better. Preferred Bachelors or better. Bachelors or better. Experience Required Full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Must be capable of working a varied schedule of extended hours to include evenings, weekend and holidays based on community events other needs in accordance with this position. Valid Driver’s License. Preferred Bachelor’s degree in recreation, hospitality, communication, or related field and two (2) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Prior experience with Active Adult Homeowner’s Association programs. An equivalent combination of education and/or experience can be substituted for the minimum requirements on a year-for-year basis. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.