Lifecycle Marketing Manager

Posted 2 Days Ago
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Hiring Remotely in New York, NY, USA
In-Office or Remote
125K-175K Annually
Mid level
Artificial Intelligence • eCommerce • Software
The Role
The Lifecycle Marketing Manager will enhance user engagement through email, SMS, and push notifications, develop lifecycle strategies, and optimize campaigns to improve retention rates.
Summary Generated by Built In
About Wizard

Wizard is the top-performing AI Shopping Agent, delivering the best products from across the web with unmatched accuracy, quality, and trust.

The Role

We're hiring a Lifecycle Marketer to own how we communicate with our users after they walk in the door. We have the some of the basics in place but this is largely a build role. You'll take what exists, assess what's working, and build the lifecycle program that turns new users into habitual ones.

You'll report into our Director of Growth Marketing and sit at the heart of our marketing team, working closely with product and creative to build the infrastructure that makes our path to 1M users sustainable.

What You’ll Do
  • Assess our current email, SMS, and push setup and develop a full lifecycle roadmap covering onboarding, activation, engagement, re-engagement, and retention.
  • Build, test, and optimize lifecycle campaigns across email, SMS, and push notifications. You’re hands-on in the tools, not just directing from a distance.
  • Own the critical first-week experience — the sequence of communications that turns a new signup into an activated, returning user.
  • Write high-quality lifecycle copy across channels (email, SMS, push), maintaining Wizard’s premium, product-led voice.
  • Design and build scalable email templates and systems that can be reused, iterated on, and improved over time.
  • Build smarter audience segments and develop more personalized messaging as our user base and data maturity grows.
  • Leverage dynamic content and event-based triggers to personalize messaging (e.g., product categories viewed, queries made, intent signals).
  • Run a disciplined testing program across subject lines, send times, messaging, sequencing, and channel mix. You make decisions with data and document what you learn.
  • Partner with product to align key moments with lifecycle triggers, and with creative to ensure everything looks and feels like Wizard.

What Success Looks like

  • Month 3: Completed a full lifecycle audit and launched a rebuilt onboarding system across email, SMS, and push, with testing and scalable templates in place.
  • Month 6: Lifecycle is driving measurable gains in activation and retention, with coordinated email + SMS programs and live behavior based personalization.
  • Month 12: Built a mature, dynamic lifecycle system that is a core driver of retention and engagement at scale.
Ideal Background
  • 3-5 years of lifecycle, CRM, or retention marketing experience at a consumer tech company or high growth startup
  • Hands on experience with a major lifecycle or CRM platform such as Braze, Iterable, Klaviyo, or similar
  • Experience building and scaling SMS programs alongside email (compliance, deliverability, sequencing)
  • Strong instincts on messaging, sequencing, and user psychology, you understand how to move someone from curious to committed
  • You have a strong analytical mind and are comfortable pulling your own data, building reports, and letting results drive decisions
  • Strong writing skills with a high bar for both clarity and tone
Compensation & Benefits

The expected base salary range for this role is $125,000 - $175,000 and will vary based on skills, experience, role level, and geographic location. Final compensation will be determined by considering these factors alongside overall role scope and responsibilities.

In addition to base salary, Wizard offers:

  • Equity in the form of stock options
  • Medical, dental, and vision coverage
  • 401(k) plan
  • Flexible PTO and company holidays
  • Fully remote work within the United States
  • Periodic company offsites and team gatherings

Wizard is committed to fair, transparent, and competitive compensation practices.

Skills Required

  • 3-5 years of lifecycle, CRM, or retention marketing experience
  • Hands on experience with a major lifecycle or CRM platform
  • Experience building and scaling SMS programs
  • Strong analytical skills for data-driven decision making
  • Strong writing skills with a focus on clarity and tone
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The Company
HQ: New York City, New York
77 Employees
Year Founded: 2021

What We Do

Wizard AI is powering the future of commerce through conversation. Our full-service B2B solution empowers brands to sell, market, and engage their customers directly via text, resulting in conversion rates 10x higher than ecommerce. Cofounded by Marc Lore, Wizard is backed by a $50M Series A round led by NEA and Accel, and is on a mission to build the dominant technology in the space. We're hiring the best talent and we'd love for you to join us! We’re proud of our commitment to diversity and inclusivity—and we invest in your career by creating a workplace that values transparency and flexibility, and offers remote/hybrid work options. To learn more about Wizard, review our open roles, or request a demo, visit www.wizard.com. We'd love to hear from you!

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